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VSCO Presets Missing or Locked

Workaround available iOS, Android Updated October 21, 2026

Quick answer

Missing presets usually mean you're signed into a different account, your membership isn't restored on this device, or your tier doesn't include them. Restore via Settings > Support > Restore Membership. Some old presets can never come back.

Most likely fix: Restore your membership.

Symptoms

Presets or tools you used before show a lock icon or have disappeared from the editor, often after a new phone, reinstall or update.

Why it happens

  • Signed into a VSCO account that doesn't hold the membership
  • Membership not restored on this device
  • Plus tier doesn't include Pro presets or AI Lab
  • Individually purchased presets aren't restored automatically
  • Retired items: free branded presets, limited-time presets, C1, A6, HB2 and the old Grain, Tone, Clarity and Split-Tone tools can't be restored

How to fix it

Try these in order — the most common fix is first.

  1. 1. Restore your membership

    1. Tap the Global Menu icon (top left)
    2. Go to Settings > Support > Restore Membership
    3. If not signed in, tap your VSCO Profile and sign in first

  2. 2. Check your tier

    1. Open Account Settings and confirm Plus vs Pro
    2. A blue Plus badge means Pro presets and AI Lab are not included

  3. 3. Try your other VSCO accounts

    1. Sign out and sign in with each method you've ever used (email, phone, Apple, Google, Facebook)
    2. If VSCO asks you to create a username, that's a new empty account — go back and try another method

  4. 4. Ask Support to re-add individual purchases

    1. Open a support ticket listing the preset packs you bought
    2. VSCO restores eligible packs; retired and limited-time presets are excluded

This guide also covers

  • vsco presets missing
  • vsco presets locked
  • vsco presets disappeared
  • vsco restore purchases

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