Try or ByeTry or Bye

1Password Keeps Asking for Password (Extension Keeps Locking)

Ongoing Chrome, Edge, Firefox, Safari Updated October 21, 2026

Quick answer

The extension locks when it loses its link to the desktop app or after browser/extension updates. Install and unlock the desktop app, enable the browser connection, toggle integration, and restart everything.

Most likely fix: Install and connect the desktop app.

Symptoms

The browser extension locks every few minutes or after every browser update, ignores the auto-lock setting, or asks for the account password instead of biometrics.

Why it happens

  • Desktop app not installed, so the extension uses its own short lock timer
  • Extension and app connection broken
  • Browser or extension auto-update triggers a lock
  • Restarts or failed biometric checks always require the account password

How to fix it

Try these in order — the most common fix is first.

  1. 1. Install and connect the desktop app

    1. Install the 1Password desktop app and sign in
    2. Settings > Browser > turn on 'Connect with 1Password in the browser'

  2. 2. Re-enable integration in the extension

    1. Extension Settings > General
    2. Turn 'Integrate with 1Password app' off and on

  3. 3. Check auto-lock in the app

    1. Open 1Password > Settings > Security
    2. Set 'Auto-lock' and the password confirmation interval as desired; the extension follows the app

  4. 4. Quit everything and reopen

    1. Close all browsers
    2. Quit 1Password from the menu bar/system tray
    3. Reopen 1Password first, then the browser

This guide also covers

  • 1password keeps asking for password
  • 1password extension keeps locking
  • why does 1password keep locking me out
  • 1password chrome extension locked update available

Still not working?

If 1Password keeps failing, you're not alone. See every 1Password problem users report or the alternatives people switch to.

Other 1Password errors