BambooHR E-Signature Request Not Showing or Can't Sign

How to fix it

Try these in order — the most common fix is first.

1. 1. Employee: find the request

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   1. Open the BambooHR inbox and click Signatures.
   2. Hover over the request and click Review & Sign.
   3. Complete every required field and checkbox.
   Did this fix it? Yes No

2. 2. Admin: check the Signed Documents report

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   1. Open the Signed Documents report to see status; Sent means it has not been opened.
   2. Send a reminder, skip a signer, or cancel the request.
   3. Remember only the first signer gets the initial email.
   Did this fix it? Yes No

3. 3. Email delivery

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   1. Ask IT to allow-list BambooHR emails.
   2. Confirm the employee has BambooHR access and a working email.
   Did this fix it? Yes No

Symptoms

Employee never receives the signature request or cannot finish signing.

Why it happens

• Employee has no BambooHR access
• Email blocked by spam filter
• Earlier signer has not signed yet
• Required field or checkbox not completed
• Inactive or terminated employees cannot open forms

This guide also covers

• bamboohr e-signature not working
• bamboohr signature request
• bamboohr cannot sign document
• bamboohr esignature

The same problem in other apps

All missing or lost data guides →

• Gusto Direct Deposit Late or Missing (Gusto)
• Rippling Paystub or W-2 Not Showing (Rippling)

Other BambooHR errors

• How to Cancel BambooHR Subscription
• BambooHR Login Not Working
• BambooHR 2-Step Login Not Working
• BambooHR Time Off Request Not Showing
• BambooHR Time Off Approval Going to the Wrong Person
• BambooHR Paystub Not Showing or Can't Find Pay Stubs
• BambooHR W-2 Not Showing: How to Get Your W-2
• BambooHR Clock In Not Working (Time Tracking & Geolocation)