How to Cancel Capacities Subscription
Workaround available Windows, Mac, Linux, iOS, Android, Web Updated October 21, 2026
Quick answer
Cancel Capacities Pro or Believer in the app under Settings > Subscription & Billing. You keep paid features until the period ends, then move to the free Basic plan with all your content.
Most likely fix: Cancel in the app.
Symptoms
You want to stop paying for Capacities or can't find where to cancel.
Why it happens
- Cancellation is inside the app, not on the website
- Payments are processed by Paddle as merchant of record
How to fix it
Try these in order — the most common fix is first.
1. Cancel in the app
- Open Capacities
- Go to Settings > Subscription & Billing
- Cancel the subscription
2. Contact Paddle for billing questions
- Paddle.com is the merchant of record and handles returns and order customer service
- Use the link in your receipt email to reach them
3. Don't resubscribe too early
- If you change your mind, wait until the current period ends before resubscribing, or the new subscription overwrites the current plan
This guide also covers
- cancel capacities subscription
- capacities refund
- capacities cancel pro
- how to cancel capacities
Still not working?
If Capacities keeps failing, you're not alone. See every Capacities problem users report or the alternatives people switch to.
Other Capacities errors
- Capacities Not Syncing (Offline Icon Showing)
- Capacities Notes Missing or Disappeared
- Capacities "View Is Not Ready Yet" Message
- Capacities "Updating Failed" or "Synchronization Failed" Error
- Capacities Calendar Integration Not Working
- Capacities Apple Calendar (iCloud) Not Showing Events
- Capacities Export Missing Images or Files
- Capacities Automated Backup Not Running
- Capacities Notion Import Not Working Properly
- Capacities iPhone App Stuck on Launch Screen or Freezing
- Capacities Version Conflict Pop-Up