How to Cancel Constant Contact Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel online

   Copy steps
   1. Sign in and open Account settings
   2. Select the Billing tab
   3. Scroll down and select Manage plan
   4. Follow the on-screen prompts. Cancellation takes effect on your next billing date
   5. Use Undo cancellation before that date if you change your mind
   Did this fix it? Yes No

2. 2. Cancel by phone

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   1. Call Billing Support: 855-229-5506 (US/Canada), 0808-303-1966 (UK) or +1 781-472-8120 (elsewhere)
   2. Have your account username and reason for cancelling ready
   3. Look for the confirmation email to your main account address within 24 hours; if none arrives, call back
   Did this fix it? Yes No

3. 3. Cancel in the mobile app

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   1. iPhone: Account tab > Profile > Delete account, cancel any active subscription first, then confirm
   2. Android: Menu > Account > Profile > Delete account > confirm and choose a reason
   Did this fix it? Yes No

4. 4. Before you cancel

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   1. Export your contacts and campaign reports; you lose access afterward and data is only guaranteed for 30 days
   2. Export your Unsubscribed list; unsubscribe requests stay valid after closing
   3. Check your renewal date, prepayments are non-refundable even if you cancel early
   Did this fix it? Yes No

Symptoms

You want to stop being charged, cannot find the cancel button, or were charged after cancelling.

Why it happens

• Cancellation only takes effect on the next billing date
• Annual or prepaid terms are non-refundable
• Older accounts or promo plans may show different options
• Cancelling the app account is separate from cancelling the plan

This guide also covers

• cancel constant contact
• constant contact refund
• cancel constant contact online
• constant contact cancellation phone number

The same problem in other apps

All billing, cancellation & refunds guides →

• ActiveCampaign Contact Limit and Bill Jumped (ActiveCampaign)
• How to Cancel Brevo Subscription (Brevo)
• How to Cancel MailerLite Subscription (MailerLite)
• How to Cancel Mailchimp Subscription (Mailchimp)
• How to Cancel GetResponse Subscription (GetResponse)

Other Constant Contact errors

• Constant Contact Emails Going to Spam
• Constant Contact Account Under Review or Suspended
• Constant Contact Contact Import Failed or Rejected
• Why Did My Constant Contact Bill Go Up?
• Constant Contact Sign-Up Form Not Adding Contacts
• Charged by Constant Contact After Cancelling
• Constant Contact DMARC or Authentication Failing