Greenhouse Application Not Submitting (Error Processing Your Application)

How to fix it

Try these in order — the most common fix is first.

1. 1. Check for a Greenhouse incident

   Copy steps
   1. Open status.greenhouse.io
   2. Look for Job Board or application processing incidents
   3. If one is open, retry after it is resolved
   Did this fix it? Yes No

2. 2. Fix the resume file

   Copy steps
   1. Export the resume as PDF under 2.5 MB
   2. Remove photos, graphics and word art
   3. Re-upload and submit
   Did this fix it? Yes No

3. 3. Retry cleanly

   Copy steps
   1. Use a private window with extensions off
   2. Try another browser
   3. Re-check every required question and consent box
   Did this fix it? Yes No

4. 4. Contact the employer

   Copy steps
   1. If only one company fails, email their recruiting team
   2. Their careers page or custom form may be misconfigured
   Did this fix it? Yes No

Symptoms

Submit button errors, "There was an error processing your application", or the form reloads without a confirmation page.

Why it happens

• Greenhouse job board incident
• Resume file too large or corrupt
• Required or hidden fields on the form (education, GDPR consent)
• Employer custom careers site sending bad data through the Job Board API

This guide also covers

• greenhouse application not submitting
• greenhouse error processing your application
• greenhouse apply error

Other Greenhouse errors

• MyGreenhouse Login Not Working
• Greenhouse Security Code Email Not Received
• Greenhouse Google Calendar Not Syncing
• Greenhouse Outlook 365 Calendar Not Working
• Greenhouse Scorecard Not Submitting or Saving
• Greenhouse Reports Slow or Not Loading
• Greenhouse HRIS Sync Failed (Workday, BambooHR)
• Greenhouse Resume Not Parsing or Importing Correctly