Greenhouse Security Code Email Not Received

How to fix it

Try these in order — the most common fix is first.

1. 1. Verify email and spam

   Copy steps
   1. Re-check the address
   2. Search spam, junk and quarantine
   Did this fix it? Yes No

2. 2. Wait and request once

   Copy steps
   1. Wait 10 minutes
   2. Request one new code and use it immediately
   Did this fix it? Yes No

3. 3. Recruiters: ask IT or support

   Copy steps
   1. Ask IT to allow Greenhouse sender domains
   2. If still nothing after 10 minutes, contact Greenhouse Technical Support
   Did this fix it? Yes No

Symptoms

No login or two-step verification email arrives for candidates or recruiters.

Why it happens

• Typo in email
• Spam or corporate mail filter
• Multiple requests invalidating earlier codes
• Delayed email delivery

This guide also covers

• greenhouse verification code not received
• greenhouse security code email
• greenhouse two step verification not working

Other Greenhouse errors

• Greenhouse Application Not Submitting (Error Processing Your Application)
• MyGreenhouse Login Not Working
• Greenhouse Google Calendar Not Syncing
• Greenhouse Outlook 365 Calendar Not Working
• Greenhouse Scorecard Not Submitting or Saving
• Greenhouse Reports Slow or Not Loading
• Greenhouse HRIS Sync Failed (Workday, BambooHR)
• Greenhouse Resume Not Parsing or Importing Correctly