MyGreenhouse Login Not Working
Quick answer
MyGreenhouse uses emailed one-time codes, so login failures are almost always the wrong email, a stale code or spam filtering; request one fresh code and use the same email you applied with.
Most likely fix: Use the right email
How to fix it
Try these in order — the most common fix is first.
1. Use the right email
- Enter the exact email used on your applications
- Try other addresses you may have used
Did this fix it?2. Request one fresh code
- Request a code once and wait
- Only the most recent code works
- After 10 minutes you can request a new one
Did this fix it?3. Check spam and filters
- Search spam/junk for Greenhouse
- Allow greenhouse emails in your mail settings
Did this fix it?4. Try the other sign-in method
- If Google sign-in fails, use the email code instead
- Check status.greenhouse.io for sign-in incidents
Did this fix it?
Symptoms
You cannot sign in at my.greenhouse.io, the code never arrives, or the code shows as invalid.
Why it happens
- Different email than the one used when applying
- Several codes requested, only the latest works
- Code emails in spam or blocked
- Sign in with Google problem or mixed sign-in methods
This guide also covers
- mygreenhouse login
- mygreenhouse not working
- my greenhouse sign in
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- Greenhouse Scorecard Not Submitting or Saving
- Greenhouse Reports Slow or Not Loading
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- Greenhouse Resume Not Parsing or Importing Correctly