How to Cancel Squarespace Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel a website plan on the web

   Copy steps
   1. Log in and open the site's Billing panel
   2. Under Subscriptions click the plan, then Cancel subscription
   3. If inside the 14-day annual refund window choose Retain Access or Get Refund Immediately (site goes offline)
   Did this fix it? Yes No

2. 2. Cancel domain, Workspace and other add-ons

   Copy steps
   1. In Billing > Subscriptions cancel each one separately
   2. Turn off auto-renew on domains under Settings > Domains > the domain
   3. Transfer the domain out first if you want to keep it
   Did this fix it? Yes No

3. 3. Cancel an iOS in-app purchase

   1. On iPhone open Settings > your name > Subscriptions and cancel Squarespace there
   Did this fix it? Yes No

4. 4. Understand refunds

   Copy steps
   1. Full refund only for first-time annual purchases within 14 days, minus any free domain value; monthly plans and renewals are not refunded
   2. Back up or export content first; the site is offline after the paid period ends
   Did this fix it? Yes No

Symptoms

You want to stop a Squarespace website plan, domain or add-on and avoid the next charge.

Why it happens

• Annual plans auto-renew and renewals are non-refundable
• Domains, Google Workspace and Email Campaigns are separate subscriptions
• App Store subscriptions must be cancelled with Apple
• Cancelling the plan does not cancel the domain

This guide also covers

• cancel squarespace
• how to cancel squarespace subscription
• squarespace refund
• cancel squarespace domain

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel Wix Subscription (and Get a Refund) (Wix)
• How to Cancel Shopify Subscription (and Close Your Store) (Shopify)
• How to Cancel WordPress.com Subscription (WordPress)

Other Squarespace errors

• Squarespace Domain Not Connecting
• Squarespace Site Says Not Secure (SSL Error)
• Squarespace Site Not Showing on Google
• Squarespace Domain Redirect Loop (Too Many Redirects)
• Squarespace Form Submissions Not Received
• Squarespace Site Down or Editor Not Loading
• Why Is My Squarespace Site So Slow
• Squarespace Can't Switch Templates (Version 7.1)