How to Cancel Workable Subscription
Quick answer
Super Admins cancel under Settings > Plan: cancel the renewal or cancel immediately to the Free plan. Archiving jobs does not stop billing, and remaining time is not refunded on immediate cancel.
Most likely fix: Cancel
How to fix it
Try these in order — the most common fix is first.
1. Cancel
- Go to Settings > Plan (Super Admins only)
- Click Cancel subscription and complete the exit survey
- Choose Cancel renewal (stays active until expiry) or Cancel immediately (Free plan, no refund for remaining time)
Did this fix it?2. Delete data
- After cancelling immediately, tick the option to permanently delete account data
- Careers page is removed and data may not be recoverable
Did this fix it?3. Special cases
- Annual manual invoicing: contact your Account Manager
- To undo a renewal cancel, click Reactivate in Settings > Plan
Did this fix it?
Symptoms
Want to stop billing or delete account data.
Why it happens
- Archiving jobs does not cancel billing
- Manual subscriptions have no self-serve cancel
This guide also covers
- cancel workable subscription
- delete workable account
- workable refund
Still not working?
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The same problem in other apps
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