Acuity Scheduler Not Showing on Website

Workaround available Web Updated October 21, 2026

Quick answer

On Squarespace, use the Scheduling block rather than pasted code; elsewhere paste Acuity's embed code into a Custom HTML block. WordPress.com free plans don't allow iframes.

Most likely fix: Use the right block.

Symptoms

The booking widget is blank, doesn't load, or doesn't fit on mobile.

Why it happens

  • Embed code pasted into a text block instead of an HTML block
  • Platform doesn't allow iframes (e.g. WordPress.com)
  • Page builder or caching interfering with the script

How to fix it

Try these in order — the most common fix is first.

  1. 1. Use the right block

    1. Squarespace: add a Scheduling block
    2. Other sites: copy the embed code from Acuity's direct links/embed settings and paste it into a Custom HTML block
  2. 2. Test on a plain page

    1. Add the embed to a blank page outside your page builder
    2. Hard-refresh or try another browser to rule out caching
  3. 3. Link instead of embed

    1. If your platform blocks iframes, link a button to your Acuity scheduling page URL

This guide also covers

  • acuity embed not working
  • acuity scheduler not showing on squarespace
  • acuity iframe not loading

Still not working?

If Acuity Scheduling keeps failing, you're not alone. See every Acuity Scheduling problem users report or the alternatives people switch to.

Other Acuity Scheduling errors