Workflow Failure

No Gantt charts or timeline views

Basecamp does not offer Gantt charts or timeline views for project visualization. Teams needing to see project timelines, critical paths, or visual scheduling must look elsewhere. This is a fundamental gap for project management.

No built-in time tracking

Basecamp lacks advanced features like time tracking, which can be a deal-breaker for agencies and teams that bill clients. While Pro Unlimited has a timesheet feature, the basic plan lacks this entirely. Teams needing detailed time tracking must use third-party integrations.

No task dependencies

You cannot easily set up task dependencies where Task B can only start after Task A is complete. This complicates larger, interdependent work streams. Teams with complex projects find this a significant limitation for proper scheduling.

Core features break frequently

Users report 'table stakes features break often, others don't function correctly, and some don't even exist.' Websites going down within a week of launching. The platform feels unstable for a paid service. Critical functionality is unreliable.

Stripe integration is buggy and causes customer friction

The Stripe integration is described as 'full of errors' that creates friction with customers and leads to churn. Payment processing issues affect monetization directly. Users report lost revenue due to Stripe integration bugs.

Email deliverability issues on shared domain

All beehiiv users send emails over the same shared domain, leading to deliverability problems for the entire user base. Emails going to spam, not being delivered at all, or facing delivery delays. Gmail, Yahoo, and Microsoft's strict authentication requirements compound the issue.

CMS limits restrict content-heavy sites

Webflow's CMS has hard limits: 10,000 items per project, 50 collections, 60 fields per collection, 5 reference fields max. These restrictions force content-heavy sites into expensive Enterprise plans ($15,000-$50,000+/year) or complex workarounds with external databases and APIs.

Designer editor painfully slow and crashes

Users report the Designer is painfully slow even on high-end machines. The ecommerce tool crashes when managing products. Major outages in 2025 left users unable to access the platform for hours while the status page showed 'Operational'. Publishing failures and Designer not loading are common complaints.

Only one person can edit in Designer at a time

Even with multiple paid seats, team members cannot work on the same project simultaneously unless on Enterprise. This collaboration limitation surprises many teams - seats allow working on different projects concurrently, not true real-time collaboration on one site. This creates significant workflow bottlenecks.

Cannot nest containers limits layouts

Carrd doesn't allow nesting containers inside each other, severely limiting layout possibilities. Complex designs that are trivial in other builders become impossible. Moving one column affects others unpredictably. Advanced layouts require CSS workarounds or simply can't be achieved.

SSL certificate and domain issues

Users report SSL certificate warnings and custom domain problems. Some sites show 'connection not private' errors. DNS propagation can take hours, leaving sites inaccessible. A few users had to abandon their Carrd sites because payment processing stopped working due to SSL issues.

No auto-save leads to lost work

Carrd has no auto-save feature. Users report spending hours building pages only to lose everything when the browser freezes or crashes. One G2 review described spending a full day on a landing page, having the screen freeze, and losing all work after refreshing.

Persistent bugs with slow fix times

Users report collecting '~50 ClickUp Bug IDs over a couple hundred emails with support' with 'an average turnaround time of ~8 months on bug fixes.' The platform has a public feature request titled 'Fix existing bugs rather than add new features' reflecting widespread frustration. Bugs range from minor loading issues to major data loss.

Mobile app crashes often and is less intuitive

The mobile version 'needs quite a bit of work - it's less intuitive and crashes often.' Users report the mobile app has 'terrible' support and doesn't match the desktop experience. For teams needing on-the-go project management, this is a significant limitation.

Gantt chart bugs and dependency inconsistencies

Users report 'the gantt chart bugs and dependency inconsistencies are costing us hours of time to manage.' Dependencies don't work reliably, making project scheduling unreliable. Teams needing proper project scheduling often find ClickUp inadequate.

New lead page update caused productivity drop

After Close introduced a new lead-page design, users reported significant productivity drops. Complaints include: crucial functions missing, bugs appearing frequently, high latency/increased loading time, no overview in dropdowns, and difficulty in general use. Support responded with templates instead of taking problems seriously.

Call quality issues with slowness and voice distortion

Users experience call issues including slowness, voice distortion, and missing call time details. The power dialer sometimes won't allow sending messages to certain leads, displaying errors that tell users to 'just contact Close support.' Performance during calls has been criticized as slow.

Limited integrations with popular platforms

Close doesn't connect with platforms like WhatsApp or Facebook Messenger. Users criticize the limited integrations which makes it difficult to connect everything smoothly and affects team workflow. Teams seeking social media integration, document management, or campaign management features often look elsewhere.

CMS has strict and frustrating limits

Framer CMS limits: 10,000 items per collection (reduced in 2024 from unlimited), 10 collections max, limited field types. Users report hitting limits on content-heavy sites and directories. No native way to import large datasets. These restrictions push users to Webflow or WordPress.

Limited customization without code knowledge

Framer markets as 'no-code' but complex customizations require React/JavaScript. Users wanting unique functionality beyond templates hit frustrating limits. Advanced interactions, custom forms, and integrations often need code overrides or aren't possible at all.

Domain and publishing issues

Users report intermittent domain connection problems, publishing failures, and SSL certificate delays. Some experienced sites going down after domain changes. DNS propagation issues have left businesses with broken websites for hours or days.

92% of breaches come from plugins and themes

WordPress core is relatively secure, but 92% of successful breaches in 2025 came from vulnerable plugins and themes. November 2025 alone saw 108 new vulnerabilities disclosed, with 31 remaining unpatched. Popular plugins like King Addons, Database for Contact Form 7, and W3 Total Cache had critical CVEs exploited in mass attacks.

Sites slow down with plugins and complexity

WordPress sites commonly suffer from slow loading times, especially with many plugins, heavy themes, and complex configurations. Performance optimization requires significant effort - caching plugins, image optimization, CDNs. Out of the box, WordPress is notably slower than Ghost, Webflow, or static sites.

Plugin conflicts cause broken sites

Plugin conflicts are a constant headache. Installing new plugins can break existing functionality, create white screens of death, or cause subtle bugs. Users must carefully test combinations, and updates can unexpectedly break sites. The flexibility comes with significant maintenance burden.

No API limits automation and integrations

Substack has no public API and isn't open source. You can't connect it to other services, build automations, or create custom workflows. Tech-savvy creators are frustrated by the inability to integrate with CRMs, analytics tools, or custom applications.

Billing issues and unexpected charges plague users

Users report being charged after canceling, double charges, incorrect amounts, and subscriptions continuing for years post-cancellation. When issues arise, there's no way to get human help. The billing problems are a significant source of negative reviews.

Minimal design customization options

Limited control over design - can't easily customize layouts, images, or text formatting. Only a random serif font with non-adjustable size. No custom templates. Publications look similar. Designers and brand-conscious creators find the constraints frustrating.

Accounts suspended without clear explanation

Users report stores being 'shut down due to undefined risk signals' with 'no proof or details.' Some had payouts frozen (one case over $3,500), customers refunded despite products delivered with zero chargebacks. The suspension process is opaque and difficult to appeal.

Payment and payout issues leave money stuck

Users report funds held without distribution, with confirmation through Stripe that issues originate from Lemon Squeezy's failure to push funds. Some merchants have money frozen with payment information rejected and 2+ week verification processes blocking access.

Cancelled subscriptions still charge customers

Users report cancelled subscriptions continuing to charge their cards while customer support doesn't respond. Billing issues with no resolution path create frustration for both merchants and their customers.

No built-in time tracking

There's no native way to log hours, track estimates versus actuals, or generate time-based reports. For agencies billing clients or teams needing detailed productivity metrics, this is described as a 'deal-breaker requiring third-party integrations' like Toggl, Clockify, or Harvest.

Fewer enterprise integrations than Jira

Most enterprise tools integrate with Jira more likely than Linear. The integration ecosystem, while growing, is smaller than established competitors. Depending on your company's tech stack, this can be a significant limitation for larger organizations.

No project-level Gantt charts

Linear lacks project Gantt charts for timeline visualization. It also doesn't allow setting cycles at the project level. Teams needing granular control over timelines and workflows for specific clients or projects find Linear's current setup insufficient.

Plugin overload and management headaches

The customizable nature leads to plugin overload. Many plugins are buggy, poorly designed, or lack updates. Users frequently troubleshoot plugin conflicts or deal with plugins that break after Obsidian releases. The plugin ecosystem can be overwhelming to navigate.

Free sync alternatives have corruption issues

Users trying to avoid Obsidian Sync by using iCloud, Dropbox, or Google Drive report sync conflicts, file corruption, and duplication issues. iCloud on Windows is particularly unreliable. Self-hosted alternatives like Syncthing require technical setup.

No native task management or project features

Obsidian lacks a native task management system or project management features. Users must rely on external tools or complex plugin setups like Tasks and Dataview, creating fragmented workflows. Database functionality requires community plugins that don't always work together.

Compile feature is confusing nightmare for many users

The 'Compile' feature for exporting manuscripts is widely criticized as incredibly confusing. Users describe it as a 'minor nightmare' with incomprehensible settings. Scrivener 3's compile is considered more difficult than version 2. Many users have no idea how to use Compile even after months of use. Forum threads are full of frustrated users trying to understand the compile process.

Windows version has significant bugs and quality issues

The Windows version lags behind Mac in features and stability. Users report bugs in text formatting, copy/paste operations, and general unreliability. The Windows version historically received updates later and with less polish than Mac. Some features work differently or are missing compared to Mac.

Table handling is completely broken

Software marketed for writers can't properly handle tables - a basic feature. Copy-pasting tables from websites, Word, or Excel results in broken formatting. Bullet points don't align correctly with title text. Users who need tables for research notes or data find this extremely frustrating.

Major sync bug left unfixed for 10+ months - shared folders disappeared

Since June 2024, OneDrive sync clients for Windows and Mac have had a severe bug where shared folders vanish from local drives and are replaced with web shortcuts. Microsoft has seemingly ignored the problem for nearly a year despite widespread complaints. Files that users depend on for daily work simply disappear.

Painfully slow sync speeds frustrate users

OneDrive syncing is notoriously slow, especially when tracking many files. Users report the client makes Windows Explorer sluggish and unresponsive. Large files and SharePoint sites exacerbate the problem. Some users wait hours for routine syncs to complete. Microsoft's advice is essentially 'have fewer files.'

Sync conflicts create duplicates and lost work

When multiple users edit files simultaneously or when sync is interrupted, OneDrive creates conflict copies rather than merging changes. Users end up with multiple versions named 'filename (conflict copy)' and must manually reconcile changes. Real-time collaboration doesn't always work as expected.

Sync failures and inconsistent syncing across devices

Multiple users report iCloud Drive not syncing properly, especially on Windows. Files show as synced when they're not, sync gets stuck, and there are conflicts between OneDrive and iCloud. MacRumors forums and Reddit have extensive threads about chronic sync issues.

No selective file deletion - must delete all or buy more storage

Users cannot easily browse and selectively delete iCloud files to free space. When storage is full, the options are either pay to upgrade or delete everything. This 'all or nothing' approach frustrates users who just want to manage their storage efficiently.

Limited offline access to files

iCloud files are not always available offline. Unless explicitly marked 'Keep Downloaded', files may not be accessible without internet. This causes problems in meetings or areas with poor connectivity. Users must manually manage which files are available offline.

Poor audio quality compared to competitors

Multiple forum discussions describe Webex audio as 'the worst of comparable services' - like 'listening to the Charlie Brown teacher underwater during a storm.' Users report choppiness, dropped calls, high latency causing people to talk over each other, and audio loss during calls.

Requires desktop client download for full functionality

Users need to download the Webex client to join meetings, which results in the first five minutes of meetings being spent waiting for participants downloading the .pkg or .exe. You can only get full access to features with the desktop app, unlike competitors with fully-featured web apps.

Screen sharing limitations with multiple windows

Webex's screen sharing is described as 'dismal.' If you have multiple Firefox windows open, Webex doesn't allow you to share just one window—you have to share all of them. This creates privacy and workflow issues for users multitasking during presentations.

Integration difficulties with third-party apps

Users face integration issues with Zoho CRM when connecting third-party applications. Webhook setup requires technical knowledge (JSON payloads, Deluge scripting) with no retry or error handling for failed webhooks. Text message integrations are particularly difficult to use and not user-friendly. Non-technical users struggle to automate follow-ups compared to competitors.

Slow loading times and lag issues

Users face slow loading issues with Zoho CRM, leading to frustration and complicating daily workflows. Performance particularly degrades when working with large amounts of data or generating complex reports. Some users notice occasional lag that impacts productivity during peak usage times.

Software bugs and glitches disrupt workflow

Users report experiencing minor to significant errors and glitches. Common issues include search bar not directly navigating to pages when clicking results, new customer profiles not being saved, and platform crashes. Software Advice reviews mention that the platform crashes and has bugs that impact daily operations.

Email deliverability significantly below industry average

Brevo emails are about twice as likely to get marked as spam (27.4% vs 14.8% industry benchmark). Inboxing score is only 55.4%. Users report emails not reaching full list, at best reaching 80% of contacts.

Accounts blocked without explanation or warning

Users report accounts being blocked for 'no reason' with no explanation, just told to 'go elsewhere.' Brevo is described as 'very strict on compliance' - more than any other platform - frequently shutting down accounts and requiring extensive proof.

Campaigns suspended despite verified contacts

Even after contact verification, campaigns continue to get suspended. Users struggle to understand why legitimate campaigns are blocked. This disrupts marketing schedules and frustrates teams relying on timely sends.

Account closures with funds held for 180 days

Users report accounts closed after earning $2,000+ with Paddle claiming they 'no longer support the business' and holding funds for 180 days. Some SaaS founders report being suddenly classified as 'high risk' with multiple accounts closed within 24 hours. No proper explanation given.

Automatic monthly payouts with no manual option

Payouts are done automatically every month with no option for manual payout. For quickly growing SaaS companies needing faster access to cash, this is frustrating. The payout process has been described as 'horrible' for companies needing flexibility.

API limitations frustrate developers

Cannot set different webhook URLs for multiple subscriptions under the same legal entity. The API is described as 'still immature despite being around since 2012.' Custom checkout endpoint documentation fails to specify parameter types. Developer experience lags behind Stripe.

Account frozen with funds held for 180 days

PayPal arbitrarily freezes accounts and holds funds for up to 180 days without clear explanation. Class-action lawsuit filed over frozen funds practices. Users report frozen funds ranging from hundreds to tens of thousands of dollars. No meaningful recourse available.

Account limited or closed without explanation

Accounts are limited or permanently closed with no clear reason given. Users report being told to provide documentation only to have it rejected repeatedly. PayPal community forums filled with 'WHY IS PAYPAL SO DIFFICULT AND FRUSTRATING?' posts.

Service outages during peak hours frustrate users

PayPal crashes during peak transaction times, leaving thousands unable to make payments or access funds for 1+ hours. Users report being locked out during critical purchase moments. Outages happen without warning.

Notification overload destroys focus and productivity

Users are interrupted by Slack notifications once every five minutes on average. The constant pings from multiple channels make it extremely difficult to do focused work. G2 reviews cite 789 mentions of notification issues and 545 mentions of overwhelming notifications in busy channels. Users describe Slack as a 'productivity killer' that creates pressure to respond immediately.

Search is 'heinous' - impossible to find information

G2 reviews cite 300 mentions of users struggling with inadequate search functionality. Slack is described as an 'information wastebasket' where it's really hard to find information once there's significant traffic. Finding older messages or files is frustrating without exact keywords or channels. People put entire technical requirements in Slack with no way anyone will ever find that information back.

Desktop app consumes excessive RAM - up to 4GB per workspace

Slack's memory footprint increases as users sign into more teams, as each team runs in its own webview. Running the app continuously can result in it devouring nearly 4GB of RAM. Users report that if you care about battery life or CPU/memory availability, you shouldn't use Slack desktop with more than one or two accounts. Resource usage increases linearly as you add more accounts.

No native time tracking - requires paid integrations

Asana has no built-in time tracking on Personal or Starter plans. Users wanting to record time spent on tasks must use third-party integrations, which often require separate subscriptions. Reviews specifically cite this as a limitation, especially for agencies billing by hour.

Tasks can only be assigned to one person - no joint ownership

A task can only be assigned to a single individual. While others can be added as 'collaborators,' this isn't true joint ownership. If two people need to review a document, you must create separate tasks. This limitation frustrates teams needing shared task responsibility.

Task duplication and subtask conversion is confusing

G2 reviews cite 302 mentions of unintuitive features, struggling with duplications and timeline navigation. The conversion from tasks to subtasks and vice versa is 'not as simple as it should be.' Users experience confusion due to task duplication and complex task management (272 mentions).

Automations sometimes fail silently

Users report that automations 'would only sometimes work and as such, work got missed.' Capterra reviewers mentioned needing 'trial and error to fine-tune automations.' For teams relying on automated workflows, unreliable automation execution can lead to missed tasks and broken processes.

No real task dependencies for Gantt charts

Capterra reviewers note 'there is no real way to link a dependence from one task to another. If you need a full-fledged Gantt chart, you may need to stick with more traditional tools.' This makes Monday.com unsuitable for complex project scheduling where task dependencies are critical.

Mobile app is difficult to use

Multiple sources report the mobile app is 'clumsy' and hard to use. G2 reviews note occasional issues with mobile app performance. For teams needing to manage work on-the-go, this is a significant limitation as the mobile experience doesn't match the desktop.

Sync issues and bugs reported frequently

Users have been reporting reliability issues in the past few years, including bugs, sync problems, and having to restart the app altogether. Some users report sync taking up to 50 minutes on WiFi, with cellular data not syncing at all. The 2-way Google Calendar sync doesn't always work correctly.

Missing start dates and task duration

Todoist lacks built-in start date and task duration features that many users consider essential for project planning. It functions more like a task manager than a project management app. Users needing to plan when to START working on tasks (not just when they're due) are left without native support.

Missing notifications causing missed tasks

Users report missing important notifications frequently. Even after upgrading to the latest version, the notification reliability problem persists. This defeats the purpose of a task management app when reminders don't reliably fire.

Poor offline functionality compared to competitors

Google Drive's offline mode is limited and unreliable. Users must specifically mark files for offline access, and the process doesn't always work as expected. Heavy reliance on internet connectivity makes Drive frustrating for users who work in areas with spotty connections.

Multiple account switching is frustrating and clunky

Users with personal and work Google accounts struggle with Drive's account switching. Files open in the wrong account, sharing permissions get confused, and users must constantly verify which account is active. The multi-account experience hasn't improved in years.

Search often fails to find files even with exact terms

Users report Google Drive's search functionality - ironic given Google's search expertise - often fails to locate files even when using exact file names or content terms. Large libraries become difficult to navigate when search can't be relied upon.

Screen sharing causes browser freezing

Users report browser freezing while sharing screens, causing them to restart meetings. The browser-based architecture that makes Meet easy to join also creates performance issues during resource-intensive screen sharing.

Login glitches kick users out of meetings

Users experience glitches that kick them out of meetings due to login-related issues, requiring re-login to Google accounts to rejoin. This is particularly disruptive during important calls.

Only shows 16 participants in tile view (Zoom shows 49)

Google Meet's tile view is limited to 16 participants, far fewer than Zoom's 49. For large meetings or classes, this limitation makes it harder to see everyone and creates a less engaging experience.

Accounts banned by AI without explanation or appeal

Discord's automated moderation system has a massive false positive problem. Users report accounts being permanently banned for alleged 'Child Safety' violations based on completely harmless conversations. Decisions are made entirely by AI without context, investigation, or meaningful appeal process.

Data breaches and security incidents

Multiple security incidents have affected Discord users. In 2023, Discord.io suffered a breach affecting 760,000 members. In 2025, 620 million users' messages were scraped. Users report spam bots posing significant security risks, and invite-only server links can be guessed.

Phone verification blocks legitimate users

Users report difficulty verifying accounts with certain phone numbers, with no manual verification alternatives. Accounts get blocked by phone number issues. Users report waiting a full week with no access to accounts and no ETA for resolution from support.

Recordings fail to save or crash mid-recording

Users report frustrating situations where recordings fail to save after completion. The app crashes mid-edit or mid-recording without warning, losing all work. Some users report the app getting stuck in infinite loops requiring force quit.

Audio and video sync issues (Loom lag)

Users frequently experience 'Loom lag' where audio and video fall out of sync, making videos hard to watch and understand. Audio cuts out, becomes choppy, or microphone issues persist. Camera feed sometimes disappears during recording.

Service outages lock users out of recordings

Multiple outages in late 2025 locked users out of their recordings for hours. The last officially acknowledged outage was November 19, 2025. For a paid tool used for important communications, reliability issues are unacceptable.

Microsoft Teams integration frequently breaks

The Microsoft Teams integration shows as connected but core functionality (Teams meeting links) is missing. Emails contain only 'MS Teams' text without actual join links. There's a persistent error banner about reconnecting the calendar with necessary permissions due to changes on Microsoft's end.

Performance issues and laggy interface

GitHub Issue #23104: 'Local dev crazy slow' - page load 10-12 seconds on high-end machines, goal to reduce by 80%. Trustpilot 1-star: 'everything is laggy'. Self-hosted instances particularly affected during traffic spikes. Cold starts historically up to 30 seconds.

Reminder emails don't work properly

Even when meetings are set in advance, reminder settings don't work properly. Users report that either party won't join because there are no reminders sent, leading to missed meetings and lost business opportunities.

Recurring bugs and system errors disrupt operations

Most reviewers report recurring bugs and system errors that disrupt daily operations. Users report issues including the system failing to run sequences, failing to remove people from sequences, losing data, and stopping email sends. One user noted they've been using Freshsales for about a year and 'it's been nothing but glitchy and problematic.'

Poor API documentation and integration issues

Users report that 'attempting to program against the FreshSales API is a joke' with 'non-existent or incomplete' documentation and inconsistent support responses. Advanced workflow examples and integration troubleshooting documentation is lacking, forcing users to resort to trial-and-error. API limits can block integrations unexpectedly.

Complex and limited reporting capabilities

Reporting capabilities lack customization options, and the complexity of reporting tools is a significant drawback. Customizing reports to fit specific business needs proves challenging, especially without advanced technical skills. Users report having to create separate dashboards for basic email metrics since Freshsales 'offers only basic email open and click rates.'

Email sync problems link messages to wrong contacts

Reviewers report persistent sync problems with emails occasionally linking to incorrect opportunities or failing to sync entirely. The Gmail plugin is described as inefficient, with the system lagging when running multiple email accounts in one browser.

System slows down significantly with larger databases

With a larger database of leads, Copper sometimes bogs down and loads slowly. Users report persistent bugs, slow loading, and unresolved technical problems that disrupt workflow and cause frustration.

Gmail extension breaks basic Gmail functionality

Users report the simple UI is also clunky and at times nonfunctional, with the Gmail extension breaking some basic Gmail functionality. The interface feels clunky at times with some limited features.

Clunky interface with workflows that don't flow well

Users describe the platform as 'clunky to use' with workflows that 'don't flow very well' requiring 'lots of jumping around.' The user interface is not attractive and creates friction in daily CRM tasks.

Bugs and glitches persist especially in bulk editing

Users experience bugs and glitches particularly impacting bulk editing functionality. One customer paying $649/month reported still being unable to pull basic revenue KPIs because project budgets don't roll up correctly.

API changes break integrations without warning

API changes have caused fatal errors in several integrations over time. The lack of native QuickBooks integration is a limitation, and when third-party integration is required it costs extra.

Emails frequently land in spam or promotions folders

Most reviewers report spam issues with emails often landing in junk or promotions folders. Account suspensions happen without clear explanations, and ensuring messages reach primary inboxes is a constant struggle.

Accounts suspended without clear explanation

Users report account suspensions without clear explanations or warnings. Authentication problems lock people out of their accounts. This creates business disruption when marketing campaigns suddenly stop.

Platform runs slow with large contact lists

The platform can be slow when working with large contact lists. Users have difficulty accessing key data in their accounts, with endless discussions with customer service and development teams to resolve issues.

Automations don't behave as expected

Users express frustration with automations not working as configured. Template issues, formatting problems, and unexpected behavior create unreliable marketing campaigns. Debugging automations is difficult.

Platform slowdowns when handling large datasets

Users report slowdowns when working with large contact lists or complex automations. Performance degrades as data grows. Some features become nearly unusable with big datasets.

AI features buggy and don't work correctly

Users report AI features don't work as advertised. Functionality is buggy and unreliable. Promised AI assistance fails to deliver expected value.

Accounts suspended without warning for vague policy violations

Users report being suspended without warning, sometimes less than a month into a paid plan. Reasons given are generic 'anti-spam policy violations' with no specific campaign or clause identified despite repeated requests. Paying customers lost access to €250+ annual plans.

Deliverability issues and emails going to spam

Users report deliverability issues with emails landing in spam folders. Some report better deliverability than competitors, but inconsistent experiences suggest shared IP problems for some users.

Drag and drop builder glitches - menus disappearing

The platform can be glitchy, especially in the drag and drop email builder. Side menus disappear unexpectedly. Workarounds needed to add blocks. Crashes reported when inserting files or images.

Chargebacks favor customers - merchants lose goods AND money

Merchants report chargebacks being accepted with funds permanently withdrawn plus additional fees. Customers keep goods and money. Shopify blames banks, payment processors blame Shopify. No real appeal path for merchants.

Data and reporting issues - conversion rates often wrong

Shopify not transparent about uptimes and outages. Platform has issues with basic data and calculations - conversion rates often off by significant amounts. Month-end inventory snapshots take up to 2 weeks to display.

No due diligence on merchants - fraud concerns

Shopify conducts no due diligence on its merchants and has no accountability. Consumers report unvetted merchants, potential fraud, non-delivery, and incorrect items with no support when things go wrong.

Frequent updates cause compatibility issues and site crashes

Updates described as frequent, often causing compatibility problems and site crashes. Store owners must test updates before going live, then do it all over again days later. Very disruptive and labor intensive.

Bugs and glitches disrupt site stability

WooCommerce has frequent bugs and glitches that disrupt site stability, requiring ongoing troubleshooting. 47% of reviews mention bugs. Complex builds are especially buggy and need constant technical intervention.

Poor third-party plugin quality causes crashes

So many external extensions are poorly coded with bloat. These plugins sometimes break your site and cause crashes. Quality control on third-party plugins is non-existent. Vetting plugins is time-consuming.

Developer required for meaningful customizations

Template editing feels clunky and outdated compared to Shopify or Wix drag-and-drop builders. Users consistently report needing to hire developers for anything beyond basic changes, including modifying CSS/JS files, adjusting page layouts, or creating custom themes. HTML knowledge required for even email customizations.

Buggy updates and indexing delays

Users report BigCommerce rolls out backend upgrades that are still very buggy. Platform often suffers from indexing delays and caching issues where changes or new products take 30+ minutes to appear on the live site. This creates problems for time-sensitive inventory updates and promotions.

No staging environment for testing changes

BigCommerce has no support for easily creating a dev site or staging environment. Dev changes must be made directly on live sites, complicating quality assurance before implementing updates. This forces merchants to risk breaking their live store when making changes.

Limited customization requires workarounds or code

Beyond the built-in style options, meaningful customizations require custom CSS or code injection. The platform only allows 'flat' websites with maximum two navigation levels. Features like page-level CSS, undo functionality beyond text, and copy/paste between pages are missing, frustrating designers.

No autosave - work can be lost

Unlike Wix and WordPress, Squarespace doesn't autosave your work or maintain a history of changes. If your laptop dies, you lose internet, or you accidentally delete content, your work is gone. There's no way to restore deleted pages or roll back to previous versions.

Editor is slow and unresponsive

Users report the website editor being slow, unresponsive, and leading to lost progress. Spacing issues, inconsistencies in the CMS, and frustrating glitches make editing a chore. Mobile vs desktop view switching is unintuitive, often requiring recreation of layouts.

Algorithm changes destroy established writers overnight

Medium frequently changes its algorithm without warning. Writers who built audiences over years suddenly see zero distribution. Posts that used to get 10K views now get 100. No transparency about what the algorithm favors. Writers feel like they're constantly chasing a moving target.

Accounts get locked or restricted without explanation

Writers report accounts suspended or restricted with no clear reason given. Appeals go unanswered for weeks. Years of content becomes inaccessible. The Trust & Safety system is opaque and seemingly arbitrary. Creators lose their work and audience with no recourse.

Billing and cancellation issues plague users

Users report being charged after canceling subscriptions, difficulty canceling, and unexpected charges. Some report being billed for years after cancellation. The billing system is criticized as confusing and hard to navigate. Getting refunds requires persistence.

Offline mode unreliable despite August 2025 release

Notion released official offline mode in August 2025, but it has significant limitations: only works in desktop/mobile apps (not browser), databases limited to first 50 rows, subpages don't auto-download, and sync conflicts create duplicate pages requiring manual merging. A background sync bug was reported immediately after launch. Users needing reliable offline access for travel or commuting often find it insufficient.

Mobile app slow and unreliable for quick notes

The mobile app requires complete reloads if left in background for more than a couple minutes. Users report being able to open Google Keep, make a note, and return to home screen before Notion would even let them type. Android users particularly suffer from slow launch times, jank, and stutters. Some iOS users experience blank screens requiring app reinstallation.

Jack of all trades, master of none

Notion tries to be notes, wiki, database, and project management tool simultaneously but excels at none. It's too complex for simple note-taking but not powerful enough for serious database work. Users often need multiple external tools anyway (charts, annotations, advanced formulas). The productivity paradox: users spend more time organizing their Notion than doing actual work.

Boards become cluttered and unmanageable at scale

As boards grow with more cards and lists, they become cluttered and overwhelming. G2 reviews note Trello 'can feel limited when managing more complex projects' and 'the platform cannot handle a high volume of team members and tasks.' Finding information quickly becomes difficult, and users need strict discipline to keep things tidy.

Limited reporting and analytics require workarounds

Trello lacks built-in advanced reporting, time tracking, and detailed analytics. G2 reviews note 'when you generate performance reports for the project, it doesn't go much in detail.' Users must rely on Power-Ups or external tools for basic project insights, adding complexity and cost.

No offline access - requires constant internet connection

Trello is an online-only application with no offline mode. Users cannot access or modify their boards without an internet connection. G2 reviews specifically cite 'missing offline access' as a frustration (32 mentions). For users who travel or work in areas with spotty connectivity, this is a dealbreaker.

Recurring bugs and reliability issues

Capterra reviews highlight 'recurring bugs and reliability concerns' and 'frequent slowdowns with scale.' Users report glitches, confusing error messages, and unreliable integrations often requiring troubleshooting or workarounds. Some days the site is 'quite laggy when navigating around.'

UI updates break workflows and frustrate users

After recent UI updates, users report Jira has become 'painfully slow' with every click or keyboard input taking 4-5 seconds. Community forums have threads titled 'Anyone else hate the new Jira experience?' Many feel 'it was good the previous version, but the new one is anti-intuitive, slow and unreliable.'

JQL query language has steep learning curve

Jira Query Language (JQL) is powerful but has a significant learning curve. Finding specific issues without knowing JQL can be difficult. Teams must invest time learning the query syntax to effectively search and filter their work, adding to overall adoption friction.

No first-class mobile support

Roam doesn't have first-class mobile support yet. The mobile experience is full of little bugs and usability problems. For a $180/year app, the lack of polished mobile apps is a significant gap compared to alternatives.

Data loss and sync issues documented

Users have reported data loss issues where hours and days of work disappeared. This has been an ongoing theme on Reddit and Slack. Sync indicator often gets stuck, and offline databases take a full minute to load compared to 2-3 seconds for hosted ones.

Load times can take hours, graph view slows down

There are occasions when load times can take hours. The graph view gets slow particularly when users have many notes and the graph is large. Offline graph loading causes browser freezes and high CPU usage in some browsers.

Formatting and editing is cumbersome

Formatting can be cumbersome with unintuitive workflows. Adding a code block requires double click > ellipsis icon > Language > search for language. To change text to heading: Select text > Click sidebar > Format > Click heading. Simple actions take too many steps.

Subscription recognition bugs

Some users reported that the Craft desktop app kept periodically telling them they were not a Pro user, despite having subscribed for a Business membership. This creates friction and anxiety about access to paid features.

Limited export options

Export options are mainly limited to PDF and Markdown. For users needing to move content to other systems or archive in specific formats, the export capabilities may not meet needs. Less flexible than competitors.

Poor handling of links, images, and tables

Ulysses doesn't handle web links or images well. Tables are still not supported years after launch. For writers who need these elements in their work, Ulysses falls short of expectations.

Sync conflicts and file ordering issues

Users report Ulysses breaking scene orders on multiple occasions with sync conflicts requiring manual resolution. iCloud sync issues have caused confusion and potential data loss concerns.

Flawed print/formatting for traditional publishing

An experienced author who produced nine books found Ulysses 'deeply flawed' for print publication, particularly with paragraph indentation handling. Not ideal for writers targeting traditional print formats.

High CPU usage causes system lag and freezing

Zoom requires nearly 4GB RAM and can strain system resources, causing lag, audio/video distortion, or complete freezing. Users with older machines or running other applications report their entire computer becoming sluggish during Zoom calls.

Service outages affect critical meetings

In April 2025, Zoom experienced an hours-long outage with 59,000+ users reporting issues on Downdetector. Users couldn't log in and received 'Unable to Connect' errors. For businesses relying on Zoom for critical meetings, outages can be devastating.

Zoom Phone setup described as 'impossible'

Setting up Zoom Phone has been described as 'impossible,' with users spending weeks dealing with multiple helpdesk people. Business document requirements and complex configuration processes frustrate small business users who expected simple setup.

Extremely high RAM usage even when idle

Teams consistently uses 1GB+ RAM even when idle, spiking higher during meetings. Microsoft admitted in November 2025 that Teams 'eats RAM on Windows doing nothing.' Users report system slowdowns, freezes, and lag. A fix is promised for January-February 2026 but core architecture issues persist.

Notifications are unreliable and chaotic

Users miss messages due to notification failures - getting some but not others, mobile notifications suppressed incorrectly, or no alerts at all. Reddit and Microsoft Community forums have extensive threads about missed messages causing work delays and frustration.

Sync issues between Teams, Outlook, and OneDrive

Users report frequent sync problems: calendar discrepancies between Teams and Outlook, files not syncing to OneDrive, and notification inconsistencies creating a disjointed experience. The integration that should be seamless often breaks.

Calendar sync issues and phantom appointments

Users report calendar sync issues following auth refreshes. 'Phantom appointments' appear in Calendly that don't exist in synced calendars, blocking availability incorrectly. Manual updates to Google Calendar invites are frequently needed due to sync glitches.

Timezone mismatches cause scheduling errors

Users report timezone issues where scheduled calls show incorrect times in invitations. This leads to missed meetings and confusion with international clients. A critical bug for a scheduling tool.

Complex setup for availability rules

Setting up complicated availability rules is time-consuming. Users must manually check settings every time they adjust their schedule or book travel. Some needed help from web designers to integrate it into their websites.

System performance issues - hanging and slow loads

Users report the platform 'hanging' or failing to load content. Specific issues include emails not sending or taking too long to save, and the repeated need to log out, clear cache, and restart browser to troubleshoot.

Integration setup can be challenging

Users experience integration issues, particularly with email and Facebook Messenger, making setup and functionality challenging. Native marketing tools are limited, requiring third-party integrations that add complexity and cost.

Limited offline capabilities

While Pipedrive offers mobile apps, offline capabilities are limited. Sales reps in areas with poor or no internet connectivity struggle to access or update crucial information in real time, impacting field sales productivity.

GDPR compliance concerns with data deletion delays

Users in EU report concerns about GDPR compliance due to slow data deletion. Account deletion requests taking 6+ weeks violates GDPR's 30-day requirement. Raises legal concerns for EU-based creators.

Email deliverability issues reported by some users

Some users report emails landing in spam or promotions folders. Deliverability can be inconsistent, especially for users with shared IPs on lower-tier plans. Important broadcasts sometimes don't reach all subscribers.

Integrations limited compared to larger platforms

While ConvertKit integrates with major platforms, the integration ecosystem is smaller than Mailchimp or ActiveCampaign. Some niche tools and services aren't supported, requiring Zapier workarounds.

Accounts suspended without warning or explanation

Users report accounts being suspended out of the blue with no warning, no explanation, and no support available to help. This leaves businesses unable to send marketing emails and can severely impact revenue during critical periods.

Segment loading and template editor painfully slow

Segment loading can be painfully slow compared to lighter tools. The template editor text box is almost dysfunctional due to auto-saving, taking hours to edit templates. Occasional glitches like overlapping fields when exporting interrupt workflows.

Duplicate profiles created with no easy way to merge

Klaviyo allows thousands of duplicate customer profiles because it prioritizes external IDs over email addresses. There's no practical way to merge them at scale. Users are expected to build and run API calls themselves to fix Klaviyo's system design flaw.

Constant bugs - 'error please refresh' messages and freezing

Users report the platform is 'glitchy with lots of bugs.' The 'error please refresh' message constantly appears. Site often freezes after copy/paste or setting up hyperlinks. Email builder doesn't save settings reliably.

Email builder doesn't save font and color settings

The email builder has issues not saving settings. Users must constantly change font size and custom brand colors. Settings reset unexpectedly, wasting time on repeated formatting.

Campaign emails going out at wrong times

Users report trouble with campaign emails going out earlier than scheduled. Timing issues affect marketing campaigns that depend on specific send times. Unreliable scheduling undermines campaign planning.

Platform glitchy and slow to load

Users report the platform is glitchy and slow to load. At current price points, bugs shouldn't exist but issues persist with various tasks. Text and formatting tools are restrictive and inconsistent across email clients.

Very strict about what you're allowed to send

Constant Contact can be 'very strict about what your allowed to send.' Content restrictions may limit legitimate marketing for some industries. Approval processes can delay campaigns.

Formatting inconsistent across devices and email clients

Text and formatting tools are restrictive, buggy, and inconsistent across devices and email clients. Emails look different in different inboxes. Design work doesn't translate reliably.

June 2025 interface overhaul described as TERRIFYING

AWeber changed campaigns to 'workflows' in June 2025 to match GetResponse. Users described the new experience as 'TERRIFYING' with completely different navigation and features moved. Long-time users had to relearn the platform.

Buggy software and account deletions without warning

Users report buggy software, account deletions without warning, and poor or delayed customer service responses. Platform stability has decreased according to long-time users. Data loss concerns raised.

Slower email delivery times compared to the past

Long-time users report slower email delivery times than years ago. Deliverability around 83% but some campaigns take longer to reach inboxes. Speed issues when sending to larger lists.

Email deliverability problems and blacklisted IPs

Users report emails not reaching inboxes, slow arrivals, and blacklisted IPs. One user switched platforms and saw open rates jump to 30%. Deliverability issues undermine campaign effectiveness.

SSL certificate issues causing Google Ads suspension

GetResponse has SSL certificate issues they don't inform users about. One user's landing page caused Google to suspend their Ads account, costing thousands of dollars. Support admitted they knew about the issue.

Platform riddled with technical issues and bugs

GetResponse described as 'riddled with technical issues' with broken features and glitches in automation workflows. Drag-and-drop editor reported as 'horrible with a lot of bugs.' Landing page creator is slow.

SEO limitations prevent competitive rankings

Marketing directors and CMOs consistently complain about Wix's SEO limitations. Issues include URL structure constraints, limited schema markup options, slow page speed (a ranking factor), and JavaScript rendering problems that affect indexing. Competing seriously for keywords is difficult.

Mobile editor limited and frustrating

Wix isn't very mobile-friendly for editing - major changes must be made from desktop. The mobile editor is limited in functionality, and some users report inconsistencies between desktop and mobile views. Mobile performance of published sites is also a common complaint.

Editor can be slow and glitchy

The Wix editor itself can be slow and unresponsive, especially with complex designs. Some sections take up to a minute to load. Users report glitches, site crashes during editing, and lost progress. The sheer number of features makes the interface somewhat sluggish.

Limited customization without code knowledge

Customizing Ghost beyond basic colors requires HTML and CSS knowledge. The theme marketplace is tiny (92 themes, only 15 free) compared to WordPress's thousands. Non-technical users find themselves stuck with templates or paying developers for changes that would be easy in other platforms.

No proper media library management

Ghost lacks a proper media library - users can't browse, organize, or reuse uploaded images easily. For sites with thousands of posts, managing media becomes a nightmare. This has been requested for years but remains unaddressed, frustrating long-term users.

Backup and migration is problematic

Ghost's JSON export feature breaks under pressure. Sites with thousands of posts can generate 150MB+ export files that fail to import into new installations. Long-term users with large sites face significant challenges when migrating or restoring backups.

No built-in reader interaction or comments

Users wish readers had 'a more visible way of interacting so they can reply/comment to each other on posts.' Buttondown focuses on email sending rather than community building. No native comments or discussion features.

Stripe subscription renewal issues reported

At least one notable problem involved Stripe subscription renewals stopping working entirely. Payment issues can be difficult to resolve when they're on the Stripe end. For paid newsletters, this can mean lost revenue.

Occasional login and technical issues reported

Some users report not being able to stay logged in after initial login. There have been incidents where emails got stuck in 'Draft' status. While not widespread, technical issues do occur. StatusGator has tracked 500+ notifications about Buttondown incidents.

Accounts get suspended without explanation

Users report 'They close your account at any given moment without any explanation.' Account closures happen without warning, leaving sellers locked out of their earnings. Appeals go unanswered. Years of work can vanish overnight with no recourse.

Payment processing issues are common

Users report checkout errors, payment failures, and delayed payouts. Processing issues can cost sales. The platform's payment infrastructure feels unreliable compared to alternatives. Customers give up when payments fail.

Limited payout options by region

Payout speed and currency options vary significantly by region. Some creators face delays getting paid. Bank transfer options are limited in certain countries. International sellers may find payout friction frustrating.

Account freezes with funds held for months

Stripe freezes accounts with little explanation, holding funds for 6+ months. Over 1,426 BBB complaints in 3 years, 540 in the last 12 months alone. One user had $130,000 frozen. The freeze creates a vicious cycle: funds held → can't fulfill orders → customers chargeback → more disputes.

Account termination with no clear explanation

Businesses report checkouts shut down without warning, explanation, or meaningful communication. Stripe provides 'little more than automated responses and vague statements.' Accounts terminated for alleged 'elevated risk' with no specifics.

Dispute rate triggers automatic account flags

Stripe closely tracks dispute percentage - if it rises above 0.75-1%, their risk system automatically flags your account. Even a handful of chargebacks in a short period can trigger freezes if transaction volume is low. Once frozen, reinstatement is rare.

Slow performance and frequent crashes

The app suffers from slow loading and lag, particularly on mobile. The web app takes 30 seconds to a minute to load before you can do anything, with upgrade pop-ups appearing every time. Users report V10 getting slower on loading notes and searching, with frequent crashes especially when handling large amounts of data.

Persistent sync issues and data conflicts

46% of users report encountering synchronization delays across devices. Common issues include version conflicts, incomplete uploads, note duplication, and connectivity interruptions. When multiple devices modify a note simultaneously, conflicts result in duplicates or unsaved changes.

iCloud sync issues and no sync status indicator

Users report notes not syncing between devices, requiring app reinstalls. There's no visual indicator of 'syncing complete' leading to conflicts and confusing note merging. CloudKit-reliant apps are inherently less reliable with delays in syncing changes.

Limited integrations with other apps

Bear lacks integrations with third-party services. While it works well as a standalone app, users wanting to connect Bear to their broader workflow (Zapier, calendar apps, project tools) have limited options.

Syncing slow and inconsistent for large files

While Dropbox uses efficient block-level syncing, users still report slow and inconsistent synchronization with large files. The system can freeze or become unresponsive. Some users experience files not syncing at all or sync conflicts creating duplicate files.

Web interface is sluggish and limited in functionality

The Dropbox web interface is criticized as slow, sluggish, and lacking features compared to the desktop app. Users report difficulty navigating, limited file management options, and poor performance. The browser experience feels like an afterthought compared to the native apps.

Painfully slow with large files - no block-level sync

Box doesn't support block-level syncing, meaning entire files must re-upload for small changes. Large media files sync slowly and become resource-intensive. Users working with video, design files, or large datasets face significant productivity issues.

No offline access - requires constant internet

Box requires an internet connection to access, share, and manage files. Users in remote areas or with unreliable connections cannot work with their files. For field workers, travelers, or anyone with inconsistent connectivity, this is a critical limitation.

Mobile experience is 'utterly garbage and unusable'

On mobile devices, users can't see the dates of options, making the core scheduling functionality broken. The new UI is described as 'utterly garbage and quite literally unusable on mobile'. This is critical since many participants respond to polls on their phones.

Calendar sync doesn't truly synchronize

When changes are made to work calendars or participants cancel, this doesn't properly sync with Doodle. Users experience scheduling conflicts because Doodle's calendar integration is unreliable and updates don't propagate correctly.

Calendar sync problems and disappearing appointments

Users report calendar syncing problems causing appointments to display incorrectly or show limited timeframes. Lost or disappeared bookings affect client relationships and business reputation. Issues persist even after customer service involvement.

Group class booking is inadequate

The group class booking system doesn't allow flexible scheduling across different weeks. Works well for private lessons but fails for group/package-based services, limiting its usefulness for yoga studios, fitness classes, and similar businesses.

Data import is extremely complicated

Users consistently report that importing data into HubSpot is extremely complicated. Initial setup and field mapping can be confusing, especially with multiple data sources. This creates significant friction when migrating from other CRMs.

Email handling lacks control settings

Email handling is problematic - emails to linked inboxes have no settings control and always link to multiple deals. This creates workflow issues for sales teams trying to maintain clean deal records.

Over-customization creates overwhelming interfaces

When over-customized, Salesforce interfaces become overwhelming and cluttered. Users find navigation complex with too many clicks required for simple tasks. The need for extensive customization and high consultant costs are major frustrations.

UI issues cause lost work

Users report functionality problems including popups not displaying correctly and issues forcing page reloads that lose work. The software is described as cumbersome, time-consuming, and requiring too many clicks to navigate.

Android purchase recognition issues on some devices

Users report issues with purchase recognition on Onyx devices like Boox tablets. The developer acknowledged that a fix requires considerable time and effort with no realistic ETA. Device-specific bugs can block legitimate purchases.