Usability Issues — Products Ranked

Which products frustrate users the most? UX issues, confusing workflows, and interface complaints ranked.

895 complaints across 267 products

#1
Basecamp
62/100
- Time tracking only on Pro Plus ($99/mo) and above
- No Gantt charts or timeline views
- Basecamp 5 update made it harder to find things
- +6 more
9 issuesView Basecamp
#2
Affinity Photo
70/100
- No generative AI or content-aware fill
- No photo library or asset management
- Confusing mask layering system
- +5 more
8 issuesView Affinity Photo
#3
Descript
65/100
- Overdub produces robotic-sounding voice
- 1,000-word vocabulary limit on lower plans
- Overdub only good for minor tweaks
- +5 more
8 issuesView Descript
#4
Linear
85/100
- No built-in time tracking
- Minimal customization - can't modify workflows
- Primarily for engineering teams only
- +5 more
8 issuesView Linear
#5
Sketch
72/100
- Mac-only platform excludes Windows users
- No real-time collaboration compared to Figma
- Limited prototyping requires third-party plugins
- +5 more
8 issuesView Sketch
#6
Affinity Designer
72/100
- No image trace / auto-trace feature
- Steep learning curve for beginners
- Vector brushes are actually pixel brushes
- +4 more
7 issuesView Affinity Designer
#7
Blender
45/100
- Steep learning curve overwhelms beginners
- Interface is cluttered and non-intuitive
- UV tools and texturing workflow needs improvement
- +4 more
7 issuesView Blender
#8
Carrd
75/100
- Single-page limitation restricts growth
- No blog or content management
- Basic SEO capabilities hurt discoverability
- +4 more
7 issuesView Carrd
#9
D-ID
40/100
- Video generation and lip-sync completely off
- Features advertised are beta versions that don't work
- Uploaded videos don't work as instructed
- +4 more
7 issuesView D-ID
#10
Fathom
62/100
- Visible bot disrupts meetings and makes participants uncomfortable
- Summaries jumble conversation flow and mix up tasks
- Timestamps extremely inaccurate
- +4 more
7 issuesView Fathom
#11
Fireflies.ai
60/100
- Bot is impossible to remove once it joins
- Summaries too high-level and lose important nuance
- Struggles with accents, jargon, and overlapping speech
- +4 more
7 issuesView Fireflies.ai
#12
GIMP
40/100
- Extremely steep learning curve
- Outdated and confusing user interface
- Non-destructive editing not supported
- +4 more
7 issuesView GIMP
#13
Medium
75/100
- Algorithm changes destroy established writers overnight
- AI content flood destroyed platform quality
- Publications lost most of their power and reach
- +4 more
7 issuesView Medium
#14
Murf AI
70/100
- Robotic voice quality on basic tiers
- Pronunciation issues with names and technical terms
- Limited emotional range in voices
- +4 more
7 issuesView Murf AI
#15
Substack
80/100
- No API limits automation and integrations
- Lacks email marketing features
- Minimal signup and segmentation options
- +4 more
7 issuesView Substack
#16
1Password
70/100
- Version 8 Electron app feels slow and non-native
- Secret Key adds friction to every new device login
- V8 removed workflows and requires more clicks
- +3 more
6 issuesView 1Password
#17
Bear
82/100
- Apple-only: No native Windows or Android apps
- No folders - Bear only organizes with tags
- No collaboration features
- +3 more
6 issuesView Bear
#18
Buttondown
75/100
- Missing features compared to larger competitors
- Learning curve for non-technical users
- No built-in reader interaction or comments
- +3 more
6 issuesView Buttondown
#19
DALL-E
60/100
- Overly strict content filters block innocent prompts
- Always overfills images with unwanted elements
- Inconsistency in similar prompts
- +3 more
6 issuesView DALL-E
#20
Inkscape
50/100
- Steep learning curve with unintuitive interface
- Missing shape builder and blend tools
- No tabbed interface for multiple documents
- +3 more
6 issuesView Inkscape
#21
Jasper
65/100
- Long-form content requires heavy editing
- Bad unsubscription experience with limited options
- Steep learning curve to get quality output
- +3 more
6 issuesView Jasper
#22
Midjourney
55/100
- Discord-only interface frustrates professionals
- Prompt interpretation is creative, not literal
- Text rendering is still terrible
- +3 more
6 issuesView Midjourney
#23
Obsidian
55/100
- Plugin overload and management headaches
- No real-time collaboration features
- No native task management; databases only arrived with Bases
- +3 more
6 issuesView Obsidian
#24
Pixelmator Pro
75/100
- Text cannot retain editability after transforms
- Brush tapering issue with pressure sensitivity
- Feather tool requires mask workaround
- +3 more
6 issuesView Pixelmator Pro
#25
Synthesia
65/100
- Every video requires human review - adds days
- Avatar quality and lip-sync issues
- Robotic voices on longer narrations
- +3 more
6 issuesView Synthesia