Usability Problems

No built-in time tracking

There's no native way to log hours, track estimates versus actuals, or generate time-based reports. For agencies billing clients or teams needing detailed productivity metrics, this is described as a 'deal-breaker requiring third-party integrations' like Toggl, Clockify, or Harvest.

Primarily for engineering teams only

Linear was designed primarily for engineering teams, creating challenges for broader organizational use. Marketing, sales, and other departments find the interface less intuitive. Customer support workflows aren't as well-supported as development workflows. Non-technical teams often struggle.

Minimal customization - can't modify workflows

Linear deliberately limits customization: 'You can't modify workflows, create custom fields extensively, or adjust the interface layout.' It only offers predefined fields rather than allowing teams to customize workflows themselves. Teams with compliance requirements or specific approval processes find this particularly limiting.

No Gantt charts or timeline views

Basecamp does not offer Gantt charts or timeline views for project visualization. Teams needing to see project timelines, critical paths, or visual scheduling must look elsewhere. This is a fundamental gap for project management.

No built-in time tracking

Basecamp lacks advanced features like time tracking, which can be a deal-breaker for agencies and teams that bill clients. While Pro Unlimited has a timesheet feature, the basic plan lacks this entirely. Teams needing detailed time tracking must use third-party integrations.

No task dependencies

You cannot easily set up task dependencies where Task B can only start after Task A is complete. This complicates larger, interdependent work streams. Teams with complex projects find this a significant limitation for proper scheduling.

Single-page limitation restricts growth

Carrd only creates one-page websites - you cannot have multiple pages, proper navigation, or expandable site structure. Users who start with simple needs quickly outgrow this limitation. There's no upgrade path to multi-page within Carrd; you must migrate to a different platform entirely.

No blog or content management

Carrd has no blog functionality whatsoever. You cannot publish articles, manage content, or create a content marketing strategy. Users must use external platforms like Medium or WordPress for any content, fragmenting their web presence across multiple services.

Basic SEO capabilities hurt discoverability

Carrd offers only basic SEO - title, meta description, and basic tags. No structured data, limited content hierarchy, no advanced optimization tools. Single-page structure is inherently bad for SEO since search engines prefer multi-page sites. Serious search visibility requires a different platform.

Lacks email marketing features

No automations, segmentation, A/B testing, or advanced sequences. Can't create targeted campaigns based on subscriber behavior. No integration with e-commerce or CRMs. For serious email marketers, Substack is fundamentally limited compared to beehiiv, ConvertKit, or similar tools.

No API limits automation and integrations

Substack has no public API and isn't open source. You can't connect it to other services, build automations, or create custom workflows. Tech-savvy creators are frustrated by the inability to integrate with CRMs, analytics tools, or custom applications.

Minimal signup and segmentation options

Can't create unique signup forms for different content or lead magnets. No ability to segment subscribers based on interests or behavior. Everyone gets the same experience. Limits ability to target content or create personalized reader journeys.

Algorithm changes destroy established writers overnight

Medium frequently changes its algorithm without warning. Writers who built audiences over years suddenly see zero distribution. Posts that used to get 10K views now get 100. No transparency about what the algorithm favors. Writers feel like they're constantly chasing a moving target.

AI content flood destroyed platform quality

Medium is overrun with AI-generated content farming the Partner Program. Spam articles, rehashed content, and low-quality posts dominate. Legitimate writers compete against bots. The platform that was known for quality long-form content now feels like a content mill.

Publications lost most of their power and reach

Medium publications that once drove significant traffic now get minimal distribution. The algorithm favors individual posts over publication followers. Publication editors report their curated content gets buried. The publication model that made Medium unique has been neutered.

No real-time collaboration features

Obsidian is built as a personal knowledge management tool with no real-time collaboration capabilities. Unlike Notion or Google Docs, you cannot work simultaneously with others on the same note. Collaboration requires paid Obsidian Publish add-on, which only shares, not collaborates.

Plugin overload and management headaches

The customizable nature leads to plugin overload. Many plugins are buggy, poorly designed, or lack updates. Users frequently troubleshoot plugin conflicts or deal with plugins that break after Obsidian releases. The plugin ecosystem can be overwhelming to navigate.

No native task management or project features

Obsidian lacks a native task management system or project management features. Users must rely on external tools or complex plugin setups like Tasks and Dataview, creating fragmented workflows. Database functionality requires community plugins that don't always work together.

Apple-only: No native Windows or Android apps

Bear is only available natively on macOS, iOS, and iPadOS. There are no plans for Windows or Android versions. Users with mixed-platform workflows are locked out. Bear Web (beta) offers limited browser access but isn't a full solution.

No collaboration features

Users cannot collaborate on notes at all. There's no sharing, real-time editing, or team features. Even basic collaborative use cases like shared grocery lists are impossible. Solo-user only.

Limited organization - tags only, no folders

Bear uses tags for organization instead of folders or nested hierarchies. While some users love this, others find it complicated to manage reference libraries. The tag-based system creates app lock-in since exporting loses the folder hierarchy.

CMS limits restrict content-heavy sites

Webflow's CMS has hard limits: 10,000 items per project, 50 collections, 60 fields per collection, 5 reference fields max. These restrictions force content-heavy sites into expensive Enterprise plans ($15,000-$50,000+/year) or complex workarounds with external databases and APIs.

Only one person can edit in Designer at a time

Even with multiple paid seats, team members cannot work on the same project simultaneously unless on Enterprise. This collaboration limitation surprises many teams - seats allow working on different projects concurrently, not true real-time collaboration on one site. This creates significant workflow bottlenecks.

Blog/CMS far inferior to WordPress

Using Webflow as a blog CMS is 'far from optimal'. Unlike WordPress with user roles and permissions, Webflow doesn't allow multiple authors with different access levels. Managing content-heavy blogs is cumbersome, and the editing experience for writers is poor compared to dedicated CMS platforms.

Plugin conflicts cause broken sites

Plugin conflicts are a constant headache. Installing new plugins can break existing functionality, create white screens of death, or cause subtle bugs. Users must carefully test combinations, and updates can unexpectedly break sites. The flexibility comes with significant maintenance burden.

Gutenberg editor remains divisive and frustrating

The Gutenberg block editor divides the community with near 50/50 sentiment. Users complain it's hostile to existing content, breaks plugins, has hidden UI elements, and feels immature. Some find it powerful; others call it fundamentally flawed. Many still use Classic Editor plugin to avoid it.

Constant maintenance and updates required

WordPress requires regular updates to core, themes, and plugins - often weekly. Each update risks breaking something. Ignoring updates creates security vulnerabilities. This maintenance burden is significant compared to managed platforms like Squarespace or Webflow.

Missing features compared to larger competitors

Buttondown lacks A/B testing, advanced automation (until $79/mo tier), and built-in monetization features that competitors offer. The minimal approach means fewer features overall. Users coming from full-featured platforms may feel limited.

Learning curve for non-technical users

Buttondown's Markdown-native approach and developer-focused design creates a learning curve for beginners. Some users unfamiliar with Markdown find it less intuitive than visual editors. The simplicity appeals to tech-savvy users but can alienate others.

No built-in reader interaction or comments

Users wish readers had 'a more visible way of interacting so they can reply/comment to each other on posts.' Buttondown focuses on email sending rather than community building. No native comments or discussion features.

Cluttered UI with confusing navigation

Users report the UI cramps many features together, resulting in endless different views, confusing navigation and animations, and hidden elements behind multi-slide navs. Simple actions like changing text to a heading require multiple clicks through sidebars.

Formatting and editing is cumbersome

Formatting can be cumbersome with unintuitive workflows. Adding a code block requires double click > ellipsis icon > Language > search for language. To change text to heading: Select text > Click sidebar > Format > Click heading. Simple actions take too many steps.

No built-in task management or databases

Craft lacks built-in task management features and database functionality that Notion offers. For users needing project management alongside notes, Craft falls short. You can't create relational databases, kanban boards, or complex task systems.

Apple-only: No Windows or Android versions

Ulysses is exclusive to Apple devices (macOS, iOS, iPadOS). There are no Windows, Android, or Linux versions and no plans to create them. Writers with cross-platform needs or who work in mixed environments are completely excluded.

Poor handling of links, images, and tables

Ulysses doesn't handle web links or images well. Tables are still not supported years after launch. For writers who need these elements in their work, Ulysses falls short of expectations.

Slow development despite subscription revenue

Despite switching to subscription model, improvements have been mostly bug fixes and minor integrations rather than substantive new features. Users feel the company is resting on their laurels while collecting recurring payments.

Poor for long-form writing like books or screenplays

iA Writer is great for short articles and blog posts but disappointing for books or screenplays due to lack of features. Managing chapters becomes cumbersome, and it's hard to differentiate chapters, articles, and notes without a custom tagging system. Best for works under 10,000 words.

Weak library organization - no tree structure

The lack of a library organizer is a common criticism. Users want a more structured/tree-styled library layout. The flat file structure limits the app to short manuscripts. Organizing large projects requires workarounds outside the app.

Limited features compared to Ulysses or Scrivener

Unlike Ulysses, iA Writer can't handle file attachments or merge documents easily. No smart folders, no keywords for filtering, limited export options compared to competitors. You're paying for minimalism, not features.

Notoriously steep learning curve takes weeks to master

Users consistently report that Scrivener's learning curve is extremely steep - described as 'not a curve, it's a cliff.' Many users spend months before feeling comfortable with basic workflows. The software has so many features that at first, it feels more like a machine from the future than a simple text editor. Users report giving up in frustration after initial attempts.

Compile feature is confusing nightmare for many users

The 'Compile' feature for exporting manuscripts is widely criticized as incredibly confusing. Users describe it as a 'minor nightmare' with incomprehensible settings. Scrivener 3's compile is considered more difficult than version 2. Many users have no idea how to use Compile even after months of use. Forum threads are full of frustrated users trying to understand the compile process.

Interface is unintuitive patchwork design

The interface feels like a patchwork of basic functionality with miscellaneous add-ons. There's no consistent UI between various components. Some screens are ridiculously small, unusable, or mysterious. The software is not intuitive by any stretch - users spend significant time just learning where features are located.

Email editor has persistent formatting bugs

Users complain about formatting glitches with odd font shifts, color changes, and spacing issues. The editor doesn't allow mobile emails to be formatted separately. Campaigns look different than designed.

Steep learning curve - not beginner friendly

While powerful, the platform has a steep learning curve. Segmentation gets confusing fast. Contact list management is not simple. Creating and editing campaigns is harder than it should be.

Automations don't behave as expected

Users express frustration with automations not working as configured. Template issues, formatting problems, and unexpected behavior create unreliable marketing campaigns. Debugging automations is difficult.

Constant bugs - 'error please refresh' messages and freezing

Users report the platform is 'glitchy with lots of bugs.' The 'error please refresh' message constantly appears. Site often freezes after copy/paste or setting up hyperlinks. Email builder doesn't save settings reliably.

Steep learning curve - hard to find where things are

The learning curve is described as 'steep for newcomers to marketing automation.' Users struggle to find where features are located. Interface organization is confusing despite being powerful.

Email builder doesn't save font and color settings

The email builder has issues not saving settings. Users must constantly change font size and custom brand colors. Settings reset unexpectedly, wasting time on repeated formatting.

Strict approval process delays getting started

MailerLite's onboarding and approval system is stricter than many competitors. 60% of reviews mentioning account approval were negative. Users who want to start immediately are frustrated by delays and rejections.

Limited design flexibility and customization options

Design options aren't the most flexible. Missing brand-wide color settings frustrate users. Updates sometimes mess with existing workflows. Template customization feels constrained.

Segmentation and list management can be confusing

While some find segmentation valuable, others report confusion between groups and segments. Delays in list updates cause issues. Organization system isn't intuitive for all users.

CMS has strict and frustrating limits

Framer CMS limits: 10,000 items per collection (reduced in 2024 from unlimited), 10 collections max, limited field types. Users report hitting limits on content-heavy sites and directories. No native way to import large datasets. These restrictions push users to Webflow or WordPress.

Multilingual/localization is cumbersome

Framer lacks native multilingual support. Users must duplicate pages manually for each language, creating maintenance nightmares. Third-party localization tools exist but add cost and complexity. Sites requiring 5+ languages become unmanageable.

Features and limits change without notice

Framer has changed CMS limits, pricing tiers, and feature availability without grandfathering existing users. Some report losing access to features they were using. The platform's rapid evolution creates uncertainty about future changes.

No proper media library management

Ghost lacks a proper media library - users can't browse, organize, or reuse uploaded images easily. For sites with thousands of posts, managing media becomes a nightmare. This has been requested for years but remains unaddressed, frustrating long-term users.

Backup and migration is problematic

Ghost's JSON export feature breaks under pressure. Sites with thousands of posts can generate 150MB+ export files that fail to import into new installations. Long-term users with large sites face significant challenges when migrating or restoring backups.

Limited beyond publishing - not a full CMS

Ghost is focused purely on blogging and publishing. It lacks features for building full websites - no custom pages, limited content types, no e-commerce beyond memberships. Users expecting WordPress-style flexibility find Ghost too narrow for their needs.

Automation capabilities are limited compared to competitors

beehiiv's automation options are minimal compared to ConvertKit or Mailchimp. Can't create custom workflows based on specific triggers. Forms are 'married to a single automation' making marketing automation best practices tricky. Automations only available on Scale plan.

Website builder is buggy and unintuitive

The website builder is described as 'buggy and not always intuitive.' Support videos are out of date and reference the old website builder. Users report websites going down shortly after launching. The feature feels unfinished.

Lack of tags and lists was confusing (now partially addressed)

beehiiv historically didn't use tags or lists, which was 'quite disturbing' for users coming from other platforms. This limitation made advanced segmentation difficult. Subscriber Tags were added but the system is still less flexible than traditional email marketing platforms.

Account verification is slow and blocks operations

Initial account verification can take 2+ weeks with funds frozen during the process. Some users report payment information being rejected and blocked from rewriting. The onboarding friction can delay launches significantly.

Less advanced subscription features than Paddle

For SaaS businesses needing advanced subscription management, Lemon Squeezy's features are more basic than Paddle's. Lacks flexible pricing plans, customer journey customization, and sophisticated churn reduction tools that mature SaaS companies need.

Uncertainty post-Stripe acquisition

The July 2024 Stripe acquisition creates uncertainty about Lemon Squeezy's future direction. Some SaaS teams are looking for alternatives due to concerns about whether the brand will remain separate or face changes.

May 2025 redesign called 'worst in tech history' by users

The May 22, 2025 redesign fundamentally changed Trello's interface, removing beloved features like the left sidebar, direct card actions, and the ability to add comments easily. Users must now click through multiple menus for basic tasks. The r/Trello subreddit (11,000+ members) has been 'dripping with collective rage' for months. Atlassian PM stated they're 'changing Trello to become an entirely different product.'

Boards become cluttered and unmanageable at scale

As boards grow with more cards and lists, they become cluttered and overwhelming. G2 reviews note Trello 'can feel limited when managing more complex projects' and 'the platform cannot handle a high volume of team members and tasks.' Finding information quickly becomes difficult, and users need strict discipline to keep things tidy.

Atlassian shifting Trello from teams to personal productivity

Atlassian PM explicitly stated they're 'changing Trello to become an entirely different product' - transforming it from a team collaboration tool to a personal productivity app. The 2025 redesign deliberately makes team features harder while pushing professional users toward Jira. Users feel Trello is 'no longer interested in serving its actual users.'

Steep learning curve with overwhelming features

Monday.com is packed with features and menus which can be overwhelming for new users. G2 and Capterra reviews note that 'Monday doesn't work out of the box' and is best suited for teams with project management experience. Users report spending hours just figuring out customization options. Some found it 'too confusing' and weren't using most features.

No real task dependencies for Gantt charts

Capterra reviewers note 'there is no real way to link a dependence from one task to another. If you need a full-fledged Gantt chart, you may need to stick with more traditional tools.' This makes Monday.com unsuitable for complex project scheduling where task dependencies are critical.

Mobile app is difficult to use

Multiple sources report the mobile app is 'clumsy' and hard to use. G2 reviews note occasional issues with mobile app performance. For teams needing to manage work on-the-go, this is a significant limitation as the mobile experience doesn't match the desktop.

Overwhelming interface with steep learning curve

ClickUp tries to 'cram in so many features simultaneously that it feels like a cluttered mess.' New users find it 'overwhelming' with too many 'features, settings and customization options.' The same flexibility that makes it powerful also makes it 'confusing when first starting out.' Teams report spending significant time just learning the system.

Mobile app crashes often and is less intuitive

The mobile version 'needs quite a bit of work - it's less intuitive and crashes often.' Users report the mobile app has 'terrible' support and doesn't match the desktop experience. For teams needing on-the-go project management, this is a significant limitation.

Sprint planning is painful with loading issues

Users report 'every sprint planning session is a pain' with issues across 'different browsers, OS, connection speed' where 'things load partially, they load and they are not updated.' Board constantly crashes or does not load. Sprint dates cannot be edited. This makes Agile workflows frustrating.

Steep learning curve with overwhelming complexity

Jira has a 'steep learning curve with a ton of features, with many that will never be used by an average business.' Non-tech-savvy users find navigation complex and confusing. The 'convoluted setup process' with different modules for different team types frustrates new users. Many organizations fall into 'Jira Hell' by over-customizing.

Overkill for simple project management

Teams that use Jira, when asked what they think, typically respond with 'it's fine, I guess' rather than enthusiasm. For simple project tracking, Jira is 'over-engineering' and its complexity becomes a burden. Non-development teams often find it unsuitable for their needs.

UI updates break workflows and frustrate users

After recent UI updates, users report Jira has become 'painfully slow' with every click or keyboard input taking 4-5 seconds. Community forums have threads titled 'Anyone else hate the new Jira experience?' Many feel 'it was good the previous version, but the new one is anti-intuitive, slow and unreliable.'

Key features locked behind paywall

Reminders, chronological views, and collaboration features are only available on paid plans. Users find it frustrating that basic features like setting reminders for tasks require a premium subscription. This creates a significant gap between free and paid experience.

Limited customization for power users

Users express frustration with limited customization options. The interface feels too rigid with its kanban-style board layout that doesn't adapt well to different workflow needs. You cannot color-code tasks in the calendar view by yourself - you can only see tasks by priority color, not by project.

Missing start dates and task duration

Todoist lacks built-in start date and task duration features that many users consider essential for project planning. It functions more like a task manager than a project management app. Users needing to plan when to START working on tasks (not just when they're due) are left without native support.

Box Sync being discontinued in December 2026

Box announced Box Sync will no longer be supported after December 2026, forcing users to migrate to Box Drive. However, Box Drive doesn't work correctly with some applications like Adobe Bridge. Users face workflow disruptions and compatibility issues with the forced transition.

No offline access - requires constant internet

Box requires an internet connection to access, share, and manage files. Users in remote areas or with unreliable connections cannot work with their files. For field workers, travelers, or anyone with inconsistent connectivity, this is a critical limitation.

File size limits even on expensive enterprise plans

Even with unlimited storage, file upload sizes are capped: 5GB (Business), 15GB (Business Plus), 50GB (Enterprise), 150GB (Enterprise Plus). Organizations working with large video files, CAD designs, or datasets hit these limits despite paying premium prices.

Notifications are unreliable and chaotic

Users miss messages due to notification failures - getting some but not others, mobile notifications suppressed incorrectly, or no alerts at all. Reddit and Microsoft Community forums have extensive threads about missed messages causing work delays and frustration.

File search and navigation is frustrating

Finding files in Teams is painful because it's built on SharePoint. Documents get lost in channels, shared pictures require endless scrolling to find, and the file structure is confusing. Users report spending significant time hunting for previously shared content.

Interface is unintuitive and overcomplicated

Trustpilot and G2 reviews consistently describe Teams as having an 'unintuitive and overcomplicated' interface. Features are buried, navigation is confusing, and the app tries to do too much. Non-technical users particularly struggle with the learning curve.

Cluttered and unintuitive interface

Users consistently report that Webex's UI is less intuitive than competitors like Zoom. The interface feels cluttered, advanced settings are hard to locate, and recent updates have made the experience worse. Many users accustomed to Zoom find Webex overwhelming and confusing to navigate.

Cancellation is difficult and confusing

Users report that cancelling Webex is 'virtually impossible.' The website lacks clear cancellation functionality, phone support has long wait times, and you must cancel 30+ days before auto-renewal if purchased through Cisco Commerce Express. Must be an administrator to make subscription changes.

Screen sharing limitations with multiple windows

Webex's screen sharing is described as 'dismal.' If you have multiple Firefox windows open, Webex doesn't allow you to share just one window—you have to share all of them. This creates privacy and workflow issues for users multitasking during presentations.

Data export crashes - impossible to migrate

The Acuity website crashes if you try to export more than a handful of appointments. This is a known issue with no timeline for resolution. It makes it nearly impossible to get your data out unless you pay for expensive API access, effectively locking users into the platform.

Confusing UI requiring excessive steps

Users report the platform is 'not user friendly' with a 'poorly designed calendaring interface'. One review mentioned needing 17 steps just to purchase a class bundle. Navigation is unintuitive and business owners struggle to preview the customer experience.

Frequent re-login required since Squarespace acquisition

Since being acquired by Squarespace, users are forced to re-log into their account roughly every half hour, which is extremely annoying for business owners managing appointments throughout the day.

Only one pipeline on Growth plan

Cheaper plans only offer one pipeline, which is extremely problematic for businesses selling multiple products or services. Being stuck with one pipeline on the Growth plan is described as 'frustrating if you sell different products.' Users don't realize this limitation until after committing to the platform.

Complex and limited reporting capabilities

Reporting capabilities lack customization options, and the complexity of reporting tools is a significant drawback. Customizing reports to fit specific business needs proves challenging, especially without advanced technical skills. Users report having to create separate dashboards for basic email metrics since Freshsales 'offers only basic email open and click rates.'

Missing basic features that should exist

Users note that 'things they think should be basic features just don't exist or don't work in Freshsales.' Email sequences don't exist on lower subscription plans. Duplicate contact management requires expensive plans. Features that are standard in competitors are locked behind higher tiers or simply absent.

Difficult email analytics and cost tracking

Users find it difficult to understand and utilize email analytics like open rates and campaign effectiveness. Tracking call costs is also challenging. These analytics gaps make it harder to measure ROI and optimize sales processes effectively.

Duplicate leads on import - no opt-out option

The tool does not let you opt out of duplicating leads, which makes users take longer to curate each file they want to import. This creates unnecessary cleanup work and frustration during data migration or regular lead imports.

Limited post-sale client relationship features

Close has limited functionality for maintaining client relationships after the sales aspect. The platform emphasizes SaaS sales where the use-case is getting the sale and passing off the client. Teams needing full customer lifecycle management find this insufficient.

Email editor difficult to use with inflexible block design

Users find it difficult to design email bodies. Reducing wasted space between blocks is challenging. Templates are lackluster. Email block design is unresponsive or unintuitive. Creating professional-looking emails takes more effort than expected.

SMS feature limited - can't reply to messages individually

SMS automation sends messages but you cannot reply individually to customer responses. Messages come from random inconsistent numbers. SMS setup requires many revisions before approval, causing campaign delays.

Automation lacks organization - only basic filters

Automations lack folder organization, offering only basic filters. Managing numerous workflows becomes challenging as scale increases. Users accustomed to more sophisticated organization find this limiting.

June 2025 interface overhaul described as TERRIFYING

AWeber changed campaigns to 'workflows' in June 2025 to match GetResponse. Users described the new experience as 'TERRIFYING' with completely different navigation and features moved. Long-time users had to relearn the platform.

Outdated email templates and designs

Templates look dated compared to competitors. Not mobile-friendly by default. Design options feel stuck in 2015. Users report needing extensive customization to make emails look professional.

Clunky navigation and confusing interface

Navigation described as clunky. Finding features requires multiple clicks. After 2025 interface change, even experienced users report getting lost. Not intuitive for modern users accustomed to cleaner interfaces.

SEO limitations hurt search rankings

Squarespace has significant SEO limitations: can't edit robots.txt file, no support for nofollow/sponsored link attributes without code, limited schema markup options, JavaScript rendering issues for search engines, and no advanced content categorization. These technical SEO gaps disadvantage serious content strategies.

No autosave - work can be lost

Unlike Wix and WordPress, Squarespace doesn't autosave your work or maintain a history of changes. If your laptop dies, you lose internet, or you accidentally delete content, your work is gone. There's no way to restore deleted pages or roll back to previous versions.

Editor is slow and unresponsive

Users report the website editor being slow, unresponsive, and leading to lost progress. Spacing issues, inconsistencies in the CMS, and frustrating glitches make editing a chore. Mobile vs desktop view switching is unintuitive, often requiring recreation of layouts.

No way to export or migrate your site

Wix's proprietary ecosystem makes migration virtually impossible. You cannot export your website data, content, or design to another platform. If you outgrow Wix, you must manually recreate everything from scratch elsewhere. This vendor lock-in is one of the most devastating limitations.

SEO limitations prevent competitive rankings

Marketing directors and CMOs consistently complain about Wix's SEO limitations. Issues include URL structure constraints, limited schema markup options, slow page speed (a ranking factor), and JavaScript rendering problems that affect indexing. Competing seriously for keywords is difficult.

Editor can be slow and glitchy

The Wix editor itself can be slow and unresponsive, especially with complex designs. Some sections take up to a minute to load. Users report glitches, site crashes during editing, and lost progress. The sheer number of features makes the interface somewhat sluggish.

Missing features compared to competitors

Users criticize Gumroad for missing features: lack of customization, no sales funnel options, limited marketing tools. Competitors like Lemon Squeezy and Payhip offer more functionality. The 'simple' approach feels limiting for serious sellers.

Limited storefront customization

Gumroad storefronts are basic with minimal customization options. All stores look similar. For brand-conscious sellers, the lack of design control is frustrating. Competitors offer more flexibility in presentation.

Limited payout options by region

Payout speed and currency options vary significantly by region. Some creators face delays getting paid. Bank transfer options are limited in certain countries. International sellers may find payout friction frustrating.

Notification overload destroys focus and productivity

Users are interrupted by Slack notifications once every five minutes on average. The constant pings from multiple channels make it extremely difficult to do focused work. G2 reviews cite 789 mentions of notification issues and 545 mentions of overwhelming notifications in busy channels. Users describe Slack as a 'productivity killer' that creates pressure to respond immediately.

Search is 'heinous' - impossible to find information

G2 reviews cite 300 mentions of users struggling with inadequate search functionality. Slack is described as an 'information wastebasket' where it's really hard to find information once there's significant traffic. Finding older messages or files is frustrating without exact keywords or channels. People put entire technical requirements in Slack with no way anyone will ever find that information back.

Threading is broken - discourages organization and creates chaos

Slack is described as 'super terrible at threading' with threads clearly discouraged in the UX. The problem is that the concept of organizing information neatly by topic 'runs head-on into the rabid bull of real-time chat and everything falls apart.' Threads don't get used effectively in practice, leading to channel chaos and lost context.

No native time tracking - requires paid integrations

Asana has no built-in time tracking on Personal or Starter plans. Users wanting to record time spent on tasks must use third-party integrations, which often require separate subscriptions. Reviews specifically cite this as a limitation, especially for agencies billing by hour.

Task duplication and subtask conversion is confusing

G2 reviews cite 302 mentions of unintuitive features, struggling with duplications and timeline navigation. The conversion from tasks to subtasks and vice versa is 'not as simple as it should be.' Users experience confusion due to task duplication and complex task management (272 mentions).

Tasks can only be assigned to one person - no joint ownership

A task can only be assigned to a single individual. While others can be added as 'collaborators,' this isn't true joint ownership. If two people need to review a document, you must create separate tasks. This limitation frustrates teams needing shared task responsibility.

V10 redesign broke workflows and removed features

The Version 10 redesign introduced GUI changes nobody asked for, added functions that ruined workflows, and in some cases the app doesn't start after updates. Users describe V10 as making once-simple things now take more steps. The forced migration from Legacy was costly in workflow disruption.

Aggressive upgrade pop-ups and UX traps

The free version prompts users to buy the paid version every time they open it, with intrusive pop-ups that require navigating through UX traps to close. Users find this experience hostile and indicative of a product prioritizing revenue extraction over user experience.

Cluttered interface and poor search functionality

The interface can be cluttered and overwhelming, making navigation difficult. The search functionality barely works, and it's not obvious when search is within a note versus across all notes. Customization options are limited compared to competitors.

Poor offline functionality compared to competitors

Google Drive's offline mode is limited and unreliable. Users must specifically mark files for offline access, and the process doesn't always work as expected. Heavy reliance on internet connectivity makes Drive frustrating for users who work in areas with spotty connections.

Multiple account switching is frustrating and clunky

Users with personal and work Google accounts struggle with Drive's account switching. Files open in the wrong account, sharing permissions get confused, and users must constantly verify which account is active. The multi-account experience hasn't improved in years.

Search often fails to find files even with exact terms

Users report Google Drive's search functionality - ironic given Google's search expertise - often fails to locate files even when using exact file names or content terms. Large libraries become difficult to navigate when search can't be relied upon.

New 'Hero Link' sharing changes broke old links in 2025

Microsoft introduced a new sharing model requiring sign-in to download folders. Previously, anyone with a view-only link could download without signing in. Old links created before 2025 now show 'folder doesn't exist' errors. Users' shared link workflows were disrupted without adequate warning.

Cannot control or remove shared files appearing in your OneDrive

Users report being unable to hide, remove, or stop sharing files that appear in their Shared tab. Files shared with you by others clutter your view with no way to remove them. You also cannot report spam shared files. Microsoft's sharing UI gives recipients too little control.

50,000 item limit when sharing folders

When sharing a folder, the total number of items contained within it and its subfolders is limited to 50,000. Large project folders cannot be shared as a unit. Users must split content across multiple folders or share individual files, breaking workflows.

Limited features compared to Zoom - feels like 'minimum viable product'

Users criticize Google Meet for delivering a bare-bones experience year after year. No remote control of participant screens, basic whiteboard, limited breakout rooms, and fewer collaboration tools than Zoom. Described as 'minimum viable product' approach.

Only shows 16 participants in tile view (Zoom shows 49)

Google Meet's tile view is limited to 16 participants, far fewer than Zoom's 49. For large meetings or classes, this limitation makes it harder to see everyone and creates a less engaging experience.

In-call chat doesn't persist after meeting ends

Chat messages shared during Google Meet calls don't persist after the meeting ends. Important links, notes, or information shared in chat are lost unless manually saved, unlike some competitors.

New UI layout is a huge downgrade

Recent UI changes are described as a 'huge downgrade' with limited viewing space, cramped design, and reduced usability. Users report the interface feels like a significant step backward with everything crammed together and harder to navigate.

Public links attract spam and unwanted bookings

Placing a Calendly link on a public website leads to spam and salespeople booking unwanted calls. Users burn time taking or canceling random meetings. No effective protection against spam bookings.

Complex setup for availability rules

Setting up complicated availability rules is time-consuming. Users must manually check settings every time they adjust their schedule or book travel. Some needed help from web designers to integrate it into their websites.

Excessive ads make free version nearly unusable

The free version is plagued with so many advertisements that the page often doesn't respond. Users describe working in 'a tiny VGA window surrounded on four sides by dead space and ads'. The ad experience is so intrusive that basic functionality is compromised.

March 2025 update made polls 'basically useless'

March update described as 'perhaps the most incompetent upgrade ever.' Polls now turn into events with organizer listed for every date. Users get 'there was an error trying to create your meeting' errors. Software Advice: 'the original doodle app was much better and simple, updated one is slow and confusing'.

Edit functionality is buggy and limited

The edit functionality needs major enhancement and has several glitches. Users struggle to modify polls after creation, and some editing features that existed before the redesign were removed entirely.

Extremely steep learning curve requires technical expertise

The platform has a steep learning curve, particularly for non-technical users. Initial setup and implementation often require specialized expertise or external support. Users compare the complex interface to outdated Windows 95 software with excessive tabs and dashboards.

Over-customization creates overwhelming interfaces

When over-customized, Salesforce interfaces become overwhelming and cluttered. Users find navigation complex with too many clicks required for simple tasks. The need for extensive customization and high consultant costs are major frustrations.

UI issues cause lost work

Users report functionality problems including popups not displaying correctly and issues forcing page reloads that lose work. The software is described as cumbersome, time-consuming, and requiring too many clicks to navigate.

Steep learning curve and complex interface

Despite marketing claims of being 'easy to use' and 'intuitive', multiple review sites report a steep learning curve. The interface is described as too complex for CRM beginners to navigate. Users report needing weeks to fully understand features, and the initial setup can be overwhelming, especially for non-technical users.

Difficult report generation and manipulation

Management reports are challenging to manipulate and customize. Users find reporting less intuitive than competitors, requiring significant time to create custom reports. The analytics features, while powerful, have a learning curve that frustrates users who need quick insights.

Outdated interface compared to competitors

Software Advice reviews note that the interface feels outdated compared to sleeker-looking alternatives like Pipedrive or HubSpot. While functional, the UI could benefit from a more modern update. Users comparing options often choose competitors specifically because of better visual design and UX.

Platform glitchy and slow to load

Users report the platform is glitchy and slow to load. At current price points, bugs shouldn't exist but issues persist with various tasks. Text and formatting tools are restrictive and inconsistent across email clients.

Formatting inconsistent across devices and email clients

Text and formatting tools are restrictive, buggy, and inconsistent across devices and email clients. Emails look different in different inboxes. Design work doesn't translate reliably.

Over the top for small businesses and nonprofits

Platform described as 'a little over the top for small businesses and non-profits.' Other less expensive and less complicated options exist that would suit better.

Steep learning curve - complex for beginners

WooCommerce can be complex to set up for someone without WordPress experience. Working in WordPress environment, it cannot be said to be the easiest e-commerce solution. Beginners struggle with initial configuration.

Ongoing maintenance burden on store owners

WooCommerce requires more maintenance and general experience of use is less pleasant. Constant updates to WordPress, WooCommerce, themes, and plugins. Technical debt accumulates quickly without dedicated developer.

Clunky interface with inconsistent plugin behavior

Interface described as clunky and difficult to use. Behavior across plugins is inconsistent. Admin area cluttered with WooCommerce plugin advertisements. Navigation isn't intuitive.

SEO and blog limitations hurt organic traffic

BigCommerce automatically launches blogs on a subdomain (separate from main domain), hurting SEO as search engines treat it as a separate site. Blog listing pages show entire articles causing duplicate content issues. No built-in CTA tools, limited ability to link products to blog posts, and challenges creating canonical URLs.

No staging environment for testing changes

BigCommerce has no support for easily creating a dev site or staging environment. Dev changes must be made directly on live sites, complicating quality assurance before implementing updates. This forces merchants to risk breaking their live store when making changes.

Limited reporting and analytics customization

Reporting capabilities and options seem limited and challenging to customize. Users struggle to create custom reports for specific business needs, often needing third-party analytics tools at additional cost to get the insights they need.

Automatic monthly payouts with no manual option

Payouts are done automatically every month with no option for manual payout. For quickly growing SaaS companies needing faster access to cash, this is frustrating. The payout process has been described as 'horrible' for companies needing flexibility.

Complex interface with hidden features

Users find the interface challenging with hidden features and need for better guidance on setup. The dashboard has a learning curve. Finding specific settings or understanding all options requires exploration.

Vendor lock-in concerns

Once deeply integrated with Paddle's ecosystem, migration becomes complex. The MoR model means Paddle owns customer relationships. Some users express concern about vendor lock-in and limited ability to switch providers.

Buyer protection often favors buyers over sellers unfairly

Sellers report losing disputes even with proof of delivery. Buyer Protection extends 6 months, allowing buyers to wait past eBay return period then claim refund. Sellers described as 'defenseless' against false claims. Platform protections designed primarily for buyers.

Instant transfer costs 1.75% of amount

Standard bank transfers are free but take 1-3 business days. Instant transfers cost 1.75% of the amount (capped at $25). For businesses needing quick access to funds, this adds significant cost.

Updating bank accounts takes up to 2 days

Simple account changes like updating bank information take 1-2 days to process. Payment clearance timing is unpredictable. Users describe being trapped in frustrating loops trying to transfer balances to linked accounts.

Steep learning curve leads to productivity loss

New users often spend weeks learning Notion instead of doing actual work. Training a new team member takes about 2 weeks to become comfortable with databases and linked records. Some users report taking up to a year to fully learn the system, and many end up purchasing courses, tutorials, and templates costing hundreds of dollars. The flexibility that makes Notion powerful also makes it overwhelming.

Jack of all trades, master of none

Notion tries to be notes, wiki, database, and project management tool simultaneously but excels at none. It's too complex for simple note-taking but not powerful enough for serious database work. Users often need multiple external tools anyway (charts, annotations, advanced formulas). The productivity paradox: users spend more time organizing their Notion than doing actual work.

Development has stalled while competitors advanced

Development has been quite slow over the last year and the advantage over competition was mainly lost. Logseq and Obsidian have caught up and surpassed Roam in many areas. The Roam subreddit sometimes goes two weeks without any new user posts, suggesting declining engagement.

Graph visualization is unusable despite being a selling point

While Roam has a well-developed backlinking system, the graph visualization is described as unusable, so users can't get any benefits from that feature. For a tool that pioneered networked thought, this is a significant gap.

iCloud is sync, not backup - deleting locally deletes everywhere

Many users don't realize that iCloud Photos syncs, not backs up. Deleting a photo on one device removes it from all devices and iCloud. Users expect backup behavior but discover too late that deleted files are gone everywhere. This fundamental misunderstanding leads to major data loss.

No selective file deletion - must delete all or buy more storage

Users cannot easily browse and selectively delete iCloud files to free space. When storage is full, the options are either pay to upgrade or delete everything. This 'all or nothing' approach frustrates users who just want to manage their storage efficiently.

2025 UI redesign universally hated

The March 2025 UI overhaul received massive backlash. Server icons became so small they're nearly impossible to see with no size option. Users complain about misaligned elements, awkward spacing, visual clutter, intrusive pop-outs, and an off-center message box. Many call it 'abysmal' with significant accessibility issues.

Reporting harassment is useless

Reporting cyberbullying, harassment, and demeaning comments does nothing. Users receive only generic automated responses. If you attempt to report a server or user, you're automatically blocked with nobody replying except automated systems. Discord is criticized for allowing toxicity to thrive.

Basic editing options - not suitable for professional videos

Editing options are very basic - users can't add text overlays, transitions, or do professional editing. Not ideal for polished, professional video production. Users desiring more editing features are disappointed.

Desktop app constantly opens browser unnecessarily

The desktop app has issues with constantly opening the browser when it shouldn't, or not transitioning well to the browser once a recording is complete. The record button sometimes has bugs requiring multiple clicks.

Steep learning curve and complex navigation

HubSpot's comprehensive features come with a steep learning curve. The platform may feel restrictive for complex or customized workflows, and many users struggle to navigate the extensive interface without significant training.

Email handling lacks control settings

Email handling is problematic - emails to linked inboxes have no settings control and always link to multiple deals. This creates workflow issues for sales teams trying to maintain clean deal records.

Two-way email sync only on expensive plans

Real two-way email sync is only available on Growth plan ($39/user) and above - more than 2x the Lite plan cost. On Lite, the manual email process is annoying, repetitive, and prone to errors. This core feature limitation frustrates many users.

Not suitable for large enterprises

Pipedrive targets small to medium businesses. Large enterprises with complex sales structures, thousands of users, or demanding requirements for global territory management find it less suitable than enterprise-grade CRMs.

Gmail extension breaks basic Gmail functionality

Users report the simple UI is also clunky and at times nonfunctional, with the Gmail extension breaking some basic Gmail functionality. The interface feels clunky at times with some limited features.

No email templates or estimate sending capabilities

Users note the lack of templates for emails or sending estimates through Copper. This forces teams to use additional tools for basic sales communication workflows.

Clunky interface with workflows that don't flow well

Users describe the platform as 'clunky to use' with workflows that 'don't flow very well' requiring 'lots of jumping around.' The user interface is not attractive and creates friction in daily CRM tasks.

Project management features lack visual views

The project management function is basic, lacking graphical views that other CRMs offer. This makes it difficult for visual learners to see data and track project progress effectively.

Email builder is clunky and frustrating to use

The email builder has formatting issues and limited customization. Users describe it as 'clunky' with 'weird quirks.' Creating visually appealing emails requires workarounds. Less flexibility than competitors like Mailchimp or MailerLite.

Interface becomes overwhelming with more features

While initially simple, the interface becomes confusing as users try to use more advanced features. Navigation is inconsistent, and finding specific settings or features can be frustrating. Not as intuitive as marketed.

Basic functions unnecessarily complex and time-consuming

Simple features like creating dynamic discount codes or deleting profiles are way too time-consuming. Such basic functions that take seconds in other apps are awkward and complex in Klaviyo.

Steep learning curve despite powerful features

While the interface is clean, there's a steep learning curve for marketing newcomers. The wide feature set can be overwhelming, and mastering automation flows takes significant time and effort.

No merchant of record - you handle tax compliance

Unlike Paddle or Lemon Squeezy, Stripe is not a merchant of record. You're responsible for sales tax, VAT, and GST compliance globally. Stripe Tax helps but you remain liable. International tax burden falls on you.

Complex interface and dashboard

While developer APIs are praised, the dashboard interface is criticized as complex. Tracking payments that arrive weeks later is difficult. Finding specific features requires learning curve. Not as intuitive for non-technical users.

Web interface is sluggish and limited in functionality

The Dropbox web interface is criticized as slow, sluggish, and lacking features compared to the desktop app. Users report difficulty navigating, limited file management options, and poor performance. The browser experience feels like an afterthought compared to the native apps.

New interface changes frustrate long-time users

Zoom's desktop interface changes have been described as 'absolutely hopeless and extremely annoying.' Features users rely on are now hidden behind multiple clicks. Commonly used functions require more steps. Zoom Community forums are filled with complaints about UI changes.

Complex onboarding without clear guidance

Initial setup feels complex for new users with advanced features lacking clear guidance. Users report clicking around to find where settings are located. Step-by-step walkthroughs or tooltips are especially needed for team scheduling, permissions, and advanced booking rules.

Email builder has clunky formatting and weird quirks

Creating newsletters is frustrating with built-in pads hard to reduce in size. Image and text editing is restrictive with inconsistent mobile rendering. The platform has become 'way too complicated and very non-intuitive.'

Clunky interface requiring too many clicks

User interface described as clunky and difficult to navigate. Most tasks take too many screens and clicks to accomplish. Interface feels dated compared to modern competitors. Finding features is frustrating.

Inventory management is clunky and limited

Inventory control experience needs improvement - described as very limited and clunky. Updates move features to different areas without notification. Users request emails when changes are made to interface.